- Login to your Online Banking account
- Click on “Transfers” from the home page
- Choose the type of transfer you need to perform
- Click on “New Beneficiary”
- For an Inside CIB beneficiary, enter the account number or IBAN number
- For an outside transfer, enter all required beneficiary and bank details
- Choose “Save Beneficiary & Close”
- Create a nickname for the beneficiary, select the sending account, then click on “Save Beneficiary”
- Enter the OTP from your activated CIB OTP token app
- Beneficiary added successfully
Once you have your Related Accounts added on the Internet Banking, simply click on “Related Accounts” in the main menu and the list of your related accounts will be presented. Click on the “Access Account” button next to the required account to access it.
Once you have your Related Accounts added on the Internet Banking, simply click on “Related Accounts” in the main menu and the list of your related accounts will be presented. Click on the “Access Account” button next to the required account to access it.
Visit the nearest CIB branch with your national ID or passport to sign the activation form.
Simply click on the account you wish to view. You can track an account's activity up to the past three months.
From the Internet Banking Home Page:
- Click on “Historical Statements” in the main menu
- Go to “Account Statements”
- “Choose your desired account”.
To exit the Related Account, simply click on the “Exit” button in the orange box appearing at the top of the page and you will be back to viewing your account.
You can view your account details by clicking on the specified account, then “View more” and choosing the “Account Details” tab where you can find the account number, account type, status, open date, balance and your customer number.
From the Internet Banking Home Page:
- Click on “Historical Statements” in the main menu
- Go to “Account Statements”
- “Choose your desired account”.
You can view your account details by clicking on the specified account, then “View more” and choosing the “Account Details” tab where you can find the account number, account type, status, open date, balance and your customer number.
Simply click on the account you wish to view. You can track an account's activity up to the past three months.
To exit the Related Account, simply click on the “Exit” button in the orange box appearing at the top of the page and you will be back to viewing your account.
- Log in to your Online Banking account
- Click on “Accounts” under “Savings & Investments” section
- Select the account
- Click on the “View All” next to “Transactions”
- Click on “Filter”
- Filter by date or amount range, then click on “Apply”
- Then, click on “Download Transactions”
- In case you want to change the filter data, choose clear all
- Choose the needed format to download transactions, then click on “Download”
You can activate your credit card by sending an SMS to 1491 from your registered
mobile number. You’ll need to send 02 followed by the last four digits of your
card and follow the instructions. Once completing those steps, visit the nearest
CIB ATM to set the 4-digit PIN code. Alternatively, you can contact our hotline at
19666 using the registered mobile number and sign into our free IVR service to
activate and set a PIN directly.
- You can update your address at your nearest CIB branch
- Internet Banking
- Through the Call Center from a registered mobile number.
- You can update your mobile number at your nearest CIB branch
- Internet Banking
- Through the Call Center from a registered mobile number.
- Log in to your Online Banking account
- Tap on “Add Icon (+)”, next to the “Loans” section
- Click on “Overdraft”
- Check the features and benefits of Overdraft, then click on “Apply Now”
- Choose type of Overdraft, the amount and the purpose of requesting an Overdraft
- Click on “Confirm”
- Review the Overdraft Summary
- Read the terms and conditions
- Check the box to agree to the terms and conditions
- Click on “Confirm”
- A success screen will appear with a unique reference number for your request
You can check the transactions on hold through our call center.
By calling EGYPTAIR call center on 1717 or through visiting EGYPTAIR Plus website.
- CIB BONUS points program website (bonus.cibeg.com)
- CIB Call Center.
For more information, click here.
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