Visit the nearest CIB branch with your national ID or passport to sign the activation form.
You can view your account details by clicking on the specified account, then “View more” and choosing the “Account Details” tab where you can find the account number, account type, status, open date, balance and your customer number.
To exit the Related Account, simply click on the “Exit” button in the orange box appearing at the top of the page and you will be back to viewing your account.
Simply click on the account you wish to view. You can track an account's activity up to the past three months.
From the Internet Banking Home Page:
- Click on “Historical Statements” in the main menu
- Go to “Account Statements”
- “Choose your desired account”.
From the Internet Banking Home Page:
- Click on “Historical Statements” in the main menu
- Go to “Account Statements”
- “Choose your desired account”.
- Log in to your Online Banking account
- Click on “Accounts” under “Savings & Investments” section
- Select the account
- Click on the “View All” next to “Transactions”
- Click on “Filter”
- Filter by date or amount range, then click on “Apply”
- Then, click on “Download Transactions”
- In case you want to change the filter data, choose clear all
- Choose the needed format to download transactions, then click on “Download”
You can activate your credit card by sending an SMS to 1491 from your registered mobile number. You’ll need to send 02 followed by the last four digits of your card and follow the instructions. Once completing those steps, visit the nearest CIB ATM to set the 4-digit PIN code. Alternatively, you can contact our hotline at 19666 using the registered mobile number and sign into our free IVR service to activate and set a PIN directly.
- You can update your address at your nearest CIB branch
- Internet Banking
- Through the Call Center from a registered mobile number.
- You can update your mobile number at your nearest CIB branch
- Internet Banking
- Through the Call Center from a registered mobile number.
- Log in to your Online Banking account
- Tap on “Add Icon (+)”, next to the “Loans” section
- Click on “Overdraft”
- Check the features and benefits of Overdraft, then click on “Apply Now”
- Choose type of Overdraft, the amount and the purpose of requesting an Overdraft
- Click on “Confirm”
- Review the Overdraft Summary
- Read the terms and conditions
- Check the box to agree to the terms and conditions
- Click on “Confirm”
- A success screen will appear with a unique reference number for your request
You can check the transactions on hold through our call center.
By calling EGYPTAIR call center on 1717 or through visiting EGYPTAIR Plus website.
This fee is applied when you exceed the card limit either due to a new transaction
you’ve made or due to a bank charge such as annual fees. You can check the
fees through the following link: https://cib.eg/4z1.
Customers can change card types by making a request from the CIB call center or your nearest branch.
If you don’t have your own FFN, once you apply for a CIB EgyptAir credit card, the
bank will create an FFN upon issuance of miles cards (Titanium or Platinum Egypt
Air cards).
bank will create an FFN upon issuance of miles cards (Titanium or Platinum Egypt
Air cards).
By sharing your IPA or mobile number or initiating a collect request.
IPN allows customers to send money through the following channels:
- InstaPay app, owned by EBC
Please go to store to download mobile application to start enrollment process
Contact your dedicated Plus Banker or call CIB call center at 19666 to get your service code.
From the Internet Banking home page:
- Click on “Historical Statements” in the main menu
- Go to “Card Statements”
- “Choose your desired card”.
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