36 months.
Transaction limit: 70,000 EGP
Daily limit: 120,000 EGP
Monthly limit: 400,000 EGP
No, currently there is no minimum loading amount; the maximum loading amount is EGP 20,000. Note that the card balance cannot exceed EGP 20,000.
For example: if the card balance is EGP 15,000, any deposit amount exceed EGP 5,000 will be rejected.
There are three types of recurring fees on the card: a flat insurance fee charged
every month, a stamp duty fee, which is 0.05% of the highest due amount in the
last three months charged every quarter, and the card annual fee which is applied
every year in the next month after the card issuance anniversary. Other fees can
be applied upon certain events. You can check the full list of updated charges
here: https://cib.eg/4z1.
You can apply for credit card closure at any time during the statement if you’ve paid the
current dues on the card. The exception to waiting after the statement closure is if you
withdrew cash during the statement or you’ve paid after the due date.
Interest on cash withdrawal is calculated daily from the day of the transaction, with rates starting from 2.59% to 2.99%, depending on the card type.
The payments will be reflected in the previous statement. For example: if the May
statement starts on day one and ends on day 31, and a payment is made on day
20, this will reflect in the previous statement which is April.
Yes, debit card activation should be done via the registered mobile number.
From Internet Banking home page:
- Go to “Requests”
- Click on Dispute Credit Card Transaction
- Fill in the dispute form on your chosen credit card mentioning the reason of dispute.
From Internet Banking home page:
- Go to “Requests”
- Click on Dispute Credit Card Transaction
- Fill in the dispute form on your chosen credit card mentioning the reason of dispute.
Please contact your bank and provide the customer service agent with the transaction ID to investigate the matter.
Unfortunately, successful transaction cannot be reversed.
Please contact CIB’s customer service at 19666 and provide it with the transaction ID, so it can be investigated. Please note that all rejected transfers will be reversed instantly.
If the transaction status on InstaPay is “successful,” this means that the amount was successfully credited to the beneficiary’s account. Please provide the beneficiary with the transaction’s reference number to check the issue with their bank.
Whenever a transaction is declined on InstaPay, CIB will automatically reverse the transaction to your bank account immediately. In case the transaction is not reversed, please
contact CIB’s customer service at 19666 and provide them with the transaction’s reference number to track it.
All your bank accounts and Meeza prepaid card funds belonging to one of the network’s banks.
In order to make it more convenient for our Private customers, there is a complete personalized condition to every customer as 6 months grace period in order to maintain a minimum of EGP 20,000,000 in total balances. Should the account remain below the mentioned eligibility criteria, the Bank will downgrade the relationship to the best suited offering.
Should the account remain below the mentioned eligibility criteria, the Bank will downgrade the relationship to the best suited offering.
The Higher Authentication access with OTP allows you to transfer funds outside your relation to other CIB clients or any worldwide accounts outside CIB.
The Higher Authentication access with OTP allows you to transfer funds outside your relation to other CIB clients or any worldwide accounts outside CIB.
Displaying 621-640 of 932 results