You can check your BONUS Points and redeem them through:
For more information, click here
Redeem e-vouchers that can be used at participating CIB merchants in the program:
For more information, click here.
If you are a CIB Smart Wallet user:
If you are not a CIB Smart Wallet user, visit this link: https://managewallet.meeza.eg/ and follow the deactivation process.
If your deactivation trial through the portal fails, you will have to visit your nearest CIB branch to submit a normal deactivation request if you are a CIB Smart Wallet customer. If you are not a CIB Smart Wallet customer, you will have to refer to the other wallet provider to complete your un-registration process.
This service is no longer available on CIB Online Banking. However, you can amend (add a card /remove a card/replace a card) the card attached to Smart Wallet through visiting the nearest CIB-Egypt branch.
Notes:
Customers can find their card dues via CIB call center, Phone Banking, Online Banking or the nearest CIB branch, noting that all customers receive a monthly SMS with the amount due before the due date.
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