• BONUS vouchers can be used at participating CIB merchants in the program
  • BONUS Cash (cashback) on CIB credit cards
  • BONUS Give (charity donations) to any charity listed on the CIB loyalty
Make global transfers conveniently through CIB Internet Banking or the CIB Mobile Banking app using a One-Time Password (OTP) to secure your transaction. Download CIB OTP Token and start now!
  • Transfer to Own Account (Same & Cross)
  • Transfer to Other CIB (Same & Cross)
  • Transfer Outside CIB
  • Credit Card Settlement
  • Transfer to Own Account (Same & Cross)
  • Transfer to Other CIB (Same & Cross)
  • Transfer Outside CIB
  • Credit Card Settlement
  • Log in to your Online Banking account.
  • Click on “Add Icon (+)” under the “Savings & Investments” section, or the “Investment Funds” section if you have existing funds, or from “Request Center”, then click on “Buy Investment Funds” button.
  • Once you select “Investment Fund” section, you will be directed to the risk profiling questionnaire.
  • Click on "Next” to start answering the risk profiling questionnaire.
  • Once you complete the risk profiling questionnaire, you will get your investment risk rating and a list of recommended funds based on your responses.
  • If you wish to select funds other than the recommended ones, please visit the nearest branch.
  • Select one of the recommended funds to subscribe, once you select the requested fund, you will see the fund’s features along with a “Learn More” button. By clicking “Learn More,” you will view the fund’s prospectus, updated fact sheet, and terms and conditions.
  • Select the type of purchase, whether by amount or by unit.
  • Select the account to be debited.
  • Read the terms and conditions.
  • Check the box to agree to the terms and conditions.
  • Check the box to agree to participate in the funds’ Shareholders Union.
  • Click on "Continue” to review the order summary.
  • Read the order summary.
  • Click on “Confirm” to submit your subscription order.
  • You will be directed to a confirmation page, where you can download the order receipt by clicking on “Download” button.
  • Log in to your Online Banking account
  • Click on “Investment Funds” section or the “Request Center”, then select “Sell Investment Funds” 
  • Select the fund you wish to redeem
  • Enter the number of units you wish to redeem
  • Select the account to credit the amount to
  • Read the terms and conditions
  • Check the box to agree to the terms and conditions
  • Read the order summary
  • Click on "Confirm” to submit your redemption order
  • You will be directed to a confirmation page, where you can download the order receipt by clicking on “Download” 

Our loyalty program is a way for our customers to earn points for their everyday banking activities. Customers can choose their preferred redemption options by exchanging these points for exciting rewards. Redemption options include; BONUS Voucher (E-Voucher), BONUS Cash (Cashback), or BONUS Give (donate to charity).

 

Yes.

EGP 40* for amounts less than EGP 30,000.

*Fees are waived for Wealth, Exclusive Wealth and Private customers. For customers holding a Bedaya Savings Account, Easy Accounts or myCIB Account a fee of EGP 100 will be deducted on withdrawals from branches regardless of the amount, except for when a customer is requesting to withdraw because of closing their account. 

 

CIB wealth customers can receive a complimentary Wealth Platinum debit card at issuance. Plus customers can apply for CIB Titanium debit card.

You can apply for a CIB Credit Card by:

  • Applying online here
  • Call our 24/7 customer service hotline at 19666 to submit a request and one of our representatives will contact you within 24 hours.
  • Visit your nearest CIB branch. You can find the nearest CIB brach here  

You can apply for a CIB Loan by:

  • Applying online here
  • Call our 24/7 customer service hotline at 19666 to submit a request and one of our representatives will contact you within 24 hours.
  • Visit your nearest CIB branch. You can find the nearest CIB brach here  
  • Log in to your Online Banking account.
  • Click on “Add Icon (+)” under the “Savings & Investments” section, or the “Investment Funds” section if you have existing funds, or from “Request Center”, then click on “Buy Investment Funds” button.
  • Once you select the “Investment Fund” section, you will be directed to the risk profiling questionnaire.
  • Click on "Next” to start answering the risk profiling questionnaire.
  • Once you complete the risk profiling questionnaire, you will get your investment risk rating and a list of recommended funds based on your responses.
  • If you wish to select funds other than the recommended ones, please visit the nearest branch.
  • You will be directed to a confirmation page, where you can download the order receipt by clicking on “Download” button.
  • Select one of the recommended funds to subscribe, once you select the requested fund, you will see the fund’s features along with a “Learn More” button. By clicking “Learn More,” you will view the fund’s prospectus, updated fact sheet, and terms and conditions.
  • Select the type of purchase, whether by amount or by unit.
  • Select the account to be debited
  • Read the terms and conditions
  • Check the box to agree to the terms and conditions
  • Check the box to agree to participate in the funds’ Shareholders Union
  • Click on "Continue” to review the order summary
  • Read the order summary
  • Click on “Confirm” to submit your subscription order
  • You will be directed to a confirmation page, where you can download the order receipt by clicking on “Download” button
The Higher Authentication access with OTP allows you to transfer funds outside your relation to other CIB clients or any worldwide accounts outside CIB.
CIB is always responsible for securing and overseeing your account. Proper authorization from the customer is required to allow CIB to process the transaction.
Yes. You can transfer money between your accounts, other CIB accounts/credit cards on your beneficiary list, as well as other institutions outside the CIB.
Yes. You can transfer money between your accounts, other CIB accounts/credit cards on your beneficiary list, as well as other institutions outside the CIB.
Please contact CIB Call Center operating 24/7 on 19666 or visit the nearest CIB branch to have your mobile number updated on the banking system.
Please contact CIB Call Center operating 24/7 on 19666 or visit the nearest CIB branch to have your mobile number updated on the banking system.
Kindly call CIB directly at 19666.

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