The application is available on the App Store for Apple devices and on Google Play for Android devices. Please search for the CIB Mobile Banking application in your store and download it.
For iPhone®:
- Navigate to the App Store
- Search for "CIB Mobile Banking"
- Select "Install" to download the application
For Android™:
- Navigate to the Google Play Store
- Search for "CIB Mobile Banking"
- Select "Install" to download the application
The application is available on the App Store for Apple devices and on Google Play for Android devices. Please search for the CIB Mobile Banking application in your store and download it.
For iPhone®:
- Navigate to the App Store
- Search for "CIB Mobile Banking"
- Select "Install" to download the application
For Android™:
- Navigate to the Google Play Store
- Search for "CIB Mobile Banking"
- Select "Install" to download the application
You can explore the exclusive monthly offers through the following link: https://cib.eg/inq.
You can find “Bill Payments” under the “Services” feature.
Meeza prepaid cards can be issued to any Egyptian customer that has valid national ID, with no need to open a bank account.
CIB's Mobile Banking App can be easily accessed on devices with the following hardware and software requirements:
- Camera (rear-facing)
- GPS
- Apple® iPhone® iOS 9.0 and higher
- Android TM-powered mobile devices with platform 6.0.0 and higher.
CIB's Mobile Banking App can be easily accessed on devices with the following hardware and software requirements:
- Camera (rear-facing)
- GPS
- Apple® iPhone® iOS 9.0 and higher
- Android TM-powered mobile devices with platform 6.0.0 and higher.
Merchant payments, bill payments and ATM transactions.
- Transfer to Own Account (Same & Cross)
- Transfer to Other CIB (Same & Cross)
- Transfer Outside CIB
- Credit Card Settlement
- Transfer to Own Account (Same & Cross)
- Transfer to Other CIB (Same & Cross)
- Transfer Outside CIB
- Credit Card Settlement
All banked customers and/or Meeza prepaid cardholders can benefit from IPN services through the InstaPay app owned by EBC.
IPN enabled Banks; to send from bank accounts, and receive from bank accounts, Meeza Digital wallets and Meeza cards
CIB is always responsible for securing and overseeing your account. Proper authorization from the customer is required to allow CIB to process the transaction.
The bank itself.
This depends on the responsible party that receives employees bank cards at
your workplace. In most cases, the HR department receives them on behalf of
employees.
Please send an e-mail to cibcustomercareunit@cibeg.com or call us at 19666.
Please send an e-mail to cibcustomercareunit@cibeg.com or call us at 19666.
When you top up mobile credit from Etisalat or Vodafone through the updated app, you will be charged an additional transaction fee, besides the existing service fees charged by the telecommunication companies. Orange and WE customers are exempted from the additional transaction fees and will only be charged the existing service fees by their service provider.
- Please ensure that the biometrics feature is enabled on your device and that the CIB Mobile Banking app has biometrics permission enabled from your device’s settings.
- Note that the biometrics feature is supported on the latest iOS version and 3 prior versions for both iOS and Android.
Based on instructions we have received; the Bank is required to stop all foreign currency transactions through the Smart Wallet Online Card. Please note that local currency transactions through the Smart Wallet Online Card are working normally.
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