Yes. Our cash deposit machines have a maximum daily deposit limit of EGP 20,000.
To use an ATM, complete the following steps:
- Choose “Cardless Services” from the main screen
- Choose “Settle Credit Card”
- Enter your credit card number
- Select either “Generate a New OTP” or “I Have a Valid OTP”
- Enter the OTP sent to your registered mobile number
- Insert your money into the ATM
- Confirm the amount and your credit card number
Yes, you can check the full card benefits from the following link https://cib.eg/1aee92.
You can exceed up to 5% above your credit card limit, but over-limit fees will
apply. You can check the fees through the following link: https://cib.eg/4z1.
Yes, through the Forex machines only, and for the following currencies only: USD, EUR, GBP, KWD, and SAR.
The ATM can provide you with a mini-statement of your last ten transactions.
Yes, only from the ATM mini statement option that lists your last ten transactions.
Currently, loyalty points are not available on Meeza cards.
No, each customer is eligible for only one prepaid card.
Yes, the bank offers overseas delivery for a charge of $30 and the turnaround time
for delivery is 7 to 10 working days. You can request It from the call center.
Yes, the required documents depend on your status either as a salary receiver or
professional. Please visit your nearest CIB branch to inquire about the detailed
requirements.
Yes, you can have up to three wallets linked to the same National ID card. Please keep in mind that you will need a different mobile number for each wallet.
No, each mobile number can register for one wallet only.
In case there is no one to receive the card at the delivery address, the undelivered
cards are returned to the bank. For redelivery, you need to contact the bank’s call
center within a maximum of three months of the failed delivery. After that your
card will be stopped and if you want to redeliver it, you’ll be charged for the new
replacement card.
You can request to increase your card limit via online banking or a branch and will be
subject to credit policy approval.
No, you can only issue one multi-use online card per month.
No, you cannot link Meeza prepaid card to your internet banking.
Yes, payments from other banks can be made through ACH or directly from
Instapay.
Yes, you can through CIB ATMs only. Just follow the following directions:
- 1-Choose “Cardless Services” from the ATM main screen
- 2-Confirm that you’ve read the terms and conditions
- 3-Enter your account number
- 4-Select whether to generate a new OTP or if you have a valid OTP
- 5-Enter your OTP (sent to your registered mobile number)
- 6-Insert your money into the ATM
- 7-Confirm the amount and your account number
No, CIB Meeza cards can only be loaded from CIB ATMs.
Yes.
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