Visit the BONUS points page to learn how you earn your points
- You only need to have an active debit or credit card on an active Saving/Current Account or an active credit card
- An active debit card means it has been used at least once through a CIB ATM
- An active credit card means than it has been activated through CIB Call Center
- You need to have your debit/credit card PIN code
- You have to sign the e-service agreement at the nearest branch.
- The service is provided for e-commerce transactions and purchases performed through the Point of Sale (POS) through the merchants.
- The credit cardholder has to request the zero interest installments from the merchant before processing the transaction.
- The minimum transaction amount is determined by the merchant.
- The installment repayment period is determined based on the deal between the Bank and the merchant.
- There is no maximum number of enrollments in the Installment Payment Plan service as long as they are within the card’s credit limit.
- The first installment is due on the month following the month of enrollment.
- The installment is posted as part of the due amount, which is the installment/s plus the minimum amount due out of total non-enrolled balance in the Installment Payment Plan, if any.
- The cardholder should adhere to the monthly installments. If the principal amount of the Installment Plan is settled before maturity date, the service will be automatically canceled.
- This service will not be available if the card is over limit, delinquent, and/or suspended. Active services might be automatically canceled for the same reasons.
- The refunded transactions do not cancel the enrolled transactions in the installment plan. The customer must contact the call center on 19666 to proceed with the cancellation process.
No, but you can simply apply for loans and credit cards through the CIB website here.
The standard for card delivery is within 8 working days while the premium cards
are delivered within 5 working days.
No, the loyalty rewards earned on the card will be canceled as well.
No, supplementary credit cards do not get a FFN number.
It will be posted monthly in your "Mileseverywhere" credit card statement and will reflect in your EGYPTAIR plus account within maximum 4 weeks from statement closing date.
It will be delivered at the delivery place and the receiver must provide a valid ID
and sign upon receiving the card.
Visit egyptairplus.com or call EgyptAir call center at 1717.
Download Les Concierges Egypt mobile app and use the concierge code sent to your registered number.
Yes.
Yes.
Please visit your nearest CIB branch and provide required increase guarantee documents, such as income statement or new amounts in the form of a CD or TD, to assign increase limit request.
Please call 19666 to check card status noting that the card issues during 1 working day and delivers to the registered address within 8 working days maximum.
- Click on “Forgot/Reset Password” through the app, and fill in the below:
- Username: Input your Online Banking username.
- New password
- New password Confirmation
- Debit/Credit Card Number
- Debit/Credit Card PIN
- Then click on “Next”.
- Click on “Forgot/Reset Password” through the app, and fill in the below:
- Username: Input your Online Banking username.
- New password
- New password Confirmation
- Debit/Credit Card Number
- Debit/Credit Card PIN
- Then click on “Next”.
For cards types and limits, please visit the below link:
http://www.cibeg.com/english/Personal/Cards/Pages/CreditCards.aspx
You can check debit card limits and fees here.
Interest on cash withdrawal is calculated daily from the day of the transaction, with rates starting from 2.59% to 2.99%, depending on the card type.
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