In case the card is lost, you can temporarily stop the card through the call center. But
this stop is considered temporary which means that normal renewal and monthly fees are
applied.
Our Overseas Client Advisors have access to assist you in shipping your cards to your registered mailing address outside Egypt. Download the Overseas Virtual Banking application and contact our advisors for more information.
*Bank tariffs apply.
- The service is provided for e-commerce transactions and purchases performed through the Point of Sale (POS) through the merchants.
- The credit cardholder has to request the zero interest installments from the merchant before processing the transaction.
- The minimum transaction amount is determined by the merchant.
- The installment repayment period is determined based on the deal between the Bank and the merchant.
- There is no maximum number of enrollments in the Installment Payment Plan service as long as they are within the card’s credit limit.
- The first installment is due on the month following the month of enrollment.
- The installment is posted as part of the due amount, which is the installment/s plus the minimum amount due out of total non-enrolled balance in the Installment Payment Plan, if any.
- The cardholder should adhere to the monthly installments. If the principal amount of the Installment Plan is settled before maturity date, the service will be automatically canceled.
- This service will not be available if the card is over limit, delinquent, and/or suspended. Active services might be automatically canceled for the same reasons.
- The refunded transactions do not cancel the enrolled transactions in the installment plan. The customer must contact the call center on 19666 to proceed with the cancellation process.
The primary cardholder can change the mobile number registered on the supplementary
card unless the supplementary cardholder is already a primary credit cardholder. In this
case, the supplementary cardholder needs to contact the call center to change the mobile
number on his primary credit card and this change will reflect automatically across the
system on all his cards.
- Log into your Internet or Mobile Banking account
- Click the “Requests” tab
- Choose “Apply for Loan or Card”
- Enter National ID
- Select the desired product you are applying for (loan or credit card)
- If applying for a credit card, select the desired credit card type. If applying for a loan, enter the requested amount
- Enter net monthly income
- Enter employer’s name
- Enter job title
- Read the terms and conditions
- Check the box to agree to the terms and conditions
- Click “Submit”
- Click “Confirm” once the confirmation message appears
Note: A bank representative will get back to the customer within one business day.
Customer to provide signed documents in case of the application approved.
Please visit your nearest CIB branch or call 19666.
A foreign exchange markup fee will still apply because the merchant is located
outside Egypt. Please find more details on the exchange rate charged according
to each card type from the following link: https://cib.eg/4z1.
- Log into your Internet or Mobile Banking account
- For Mobile Banking: Select “Products” then “Apply for Loan or Card”
For Internet Banking: Select “Requests” then “Apply for Loan or Card”
- Enter your National ID number
- Select the desired product you are applying for (loan or credit card)
- If you’re applying for a credit card, select the desired credit card type. If you’re applying for a loan, enter the requested amount
- Enter net monthly income
- Enter employer’s name
- Enter job title
- Read the terms and conditions
- Check the box to agree to the terms and conditions
- Press “Submit”
- Press “Confirm” once the confirmation message appears
Note: A bank representative will get back to the customer within one business day.
Customer to provide signed documents in case of the application approved.
- Log into your Internet or Mobile Banking account
- For Mobile Banking: Select “Products” then “Apply for Loan or Card”
For Internet Banking: Select “Requests” then “Apply for Loan or Card”
- Enter your National ID number
- Select the desired product you are applying for (loan or credit card)
- If you’re applying for a credit card, select the desired credit card type. If you’re applying for a loan, enter the requested amount
- Enter net monthly income
- Enter employer’s name
- Enter job title
- Read the terms and conditions
- Check the box to agree to the terms and conditions
- Press “Submit”
- Press “Confirm” once the confirmation message appears
Note: A bank representative will get back to the customer within one business day.
Customer to provide signed documents in case of the application approved.
Depending on the card type. The statement is 30 days, and the grace period is 25
days except for the World card, the grace period is 15 days.
Visit the BONUS points page to learn how you earn your points
- You only need to have an active debit or credit card on an active Saving/Current Account or an active credit card
- An active debit card means it has been used at least once through a CIB ATM
- An active credit card means than it has been activated through CIB Call Center
- You need to have your debit/credit card PIN code
- You have to sign the e-service agreement at the nearest branch.
- You only need to have an active debit or credit card on an active Saving/Current Account or an active credit card
- An active debit card means it has been used at least once through a CIB ATM
- An active credit card means than it has been activated through CIB Call Center
- You need to have your debit/credit card PIN code
- You have to sign the e-service agreement at the nearest branch.
The standard for card delivery is within 8 working days while the premium cards
are delivered within 5 working days.
No, but you can simply apply for loans and credit cards through the CIB website here.
No, but you can simply apply for loans and credit cards through the CIB website here.
No, the loyalty rewards earned on the card will be canceled as well.
It will be delivered at the delivery place and the receiver must provide a valid ID
and sign upon receiving the card.
It will be posted monthly in your "Mileseverywhere" credit card statement and will reflect in your EGYPTAIR plus account within maximum 4 weeks from statement closing date.
Visit egyptairplus.com or call EgyptAir call center at 1717.
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