No, you can pay tuition fees through CIB ATMs. For more info, click here.
No, the card must be delivered to your registered delivery address.
Yes, it depends on each card's spending limits. You can check debit card spending limits here.
Yes, through the buy out program. To request a buy out, call 19666 or visit your nearest CIB branch.
Yes, if your card was blocked due to multiple incorrect PIN attempts you can reactivate it through CIB online banking by using "set/reset PIN feature".
Yes. Foreign currency CDs/TDs can be redeemed, and the amount will be credited to your linked foreign currency account, unless the time deposit has a special rate.
No, you can redeem your BONUS Points easily through bonus.cibeg.com.
However, you will find a link for BONUS Points website on Internet and Mobile Banking.
No, redemption of CDs and TDs is not available when accessing your accounts through related accounts mode. You must log in using your main account to redeem your CDs and TDs.
No, only fixed CDs can be redeemed through CIB Online Banking services.
To redeem floating CDs, please visit the nearest branch.
You can redeem your miles on all EGYPTAIR Flights only. Miles can be used for reward tickets or upgrade tickets or excess baggage. For more information, please refer to EGYPTAIR’s call center on 1717.
Yes, you can book tickets using your miles to any other passenger.
No, you can’t reopen the closed card. You must apply for a new credit card application
which will be subject to bank policy approval.
You can’t select a specific billing date within the application as it depends on the
approval time.
You can’t request during the application process. However, once your card is
approved and issued, you can request up to four supplementary cards.
No, each account can have only one primary Debit Card.
Yes, you can enroll in any transaction with minimum amount of EGP500 whether it
is a purchase or cash withdrawal with interest plans available at the following link:
https://cib.eg/d2h.
Yes, you can pay any transaction in installments with a minimum amount of EGP 500, whether it is a purchase or cash withdrawal. The available tenor ranges from 3 months to 60 months, added to the interest rate of the selected plan from our contact center at 19666 or the Mobile Banking app. After submitting the request, it will be reviewed within 24 hours, and you will receive a notification if approved. Also, you can follow up on the case from the Mobile Banking app.
In your physical application, you can opt for the credit shield and once the card is
approved, this service will be activated automatically.
approved, this service will be activated automatically.
For your protection and security, you cannot reset your PIN code through an ATM. In this case you need to contact CIB at 19666.
The direct debit account must be under your name, in Egyptian currency, and not an
overdraft account to be accepted.
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