Credit cards results
Without clear regular income proof, you can apply but with collateral such as
a certificate of deposit as a guarantee. Please visit your nearest CIB branch to
inquire about the detailed requirements.
Without clear regular income proof, you can apply but you’ll require a collateral
such as a certificate of deposit as a guarantee. Please visit your nearest CIB
branch to inquire about the detailed requirements.
Yes, you can normally receive a message on your international mobile number.
It’s the frequent flyer number that you use to collect miles when you travel on Star
Alliance flights.
The primary cardholder can change the mobile number registered on the supplementary
card unless the supplementary cardholder is already a primary credit cardholder. In this
case, the supplementary cardholder needs to contact the call center to change the mobile
number on his primary credit card and this change will reflect automatically across the
system on all his cards.
You can contact our hotline at 19666 using the registered mobile number and sign
into our free IVR service to set up a PIN directly without the need to look for an
ATM.
You can choose a new PIN by:
- Calling 19666 from your registered phone number
- Phone Banking from your registered phone number
- If you remember your old PIN you can also do it using any CIB ATM
The e-voucher will be sent in a message to your registered mobile number.
Yes, the required documents depend on your status either as a salary receiver or
professional. Please visit your nearest CIB branch to inquire about the detailed
requirements.
If you don’t have your own FFN, once you apply for a CIB EgyptAir credit card, the
bank will create an FFN upon issuance of miles cards (Titanium or Platinum Egypt
Air cards).
bank will create an FFN upon issuance of miles cards (Titanium or Platinum Egypt
Air cards).
You can activate or re-activate your credit card by calling 19666 from your registered mobile number, select activation option and follow the instructions written on the card.
You can activate your credit card by sending an SMS to 1491 from your registered
mobile number. You’ll need to send 02 followed by the last four digits of your
card and follow the instructions. Once completing those steps, visit the nearest
CIB ATM to set the 4-digit PIN code. Alternatively, you can contact our hotline at
19666 using the registered mobile number and sign into our free IVR service to
activate and set a PIN directly.
Please visit your nearest CIB branch or call 19666.
If you don't have your own FFN once you apply for CIB EgyptAir credit card we create an FFN.
For ATMs at branches, you can visit the branch the next day to receive your card back
after showing your valid ID. For off-site ATMs, in case your card is captured in Cairo & Alex
regions. You’ll receive an SMS with the details on the central vault location to receive the
card.
You can update your registered mobile and address either on mobile/internet banking, call
center, or a branch if your KYC and ID aren’t expired.
In case the card is lost, you can temporarily stop the card through the call center. But
this stop is considered temporary which means that normal renewal and monthly fees are
applied.
You can review and update the mobile number assigned to receive the OTP message via
the call center.
It’s the frequent flyer number that you use to collect miles when you travel on Star Alliance flights.
The primary cardholder only can activate his supplementary cards using the
standard activation channels using his registered mobile number.
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