Credit cards results
You can request to increase your card limit via online banking or a branch and will be
subject to credit policy approval.
It's safe to use the credit card online when used with trusted merchants.
No, during the online application, you’ll only need to provide general information
from your national ID and about your job. After submission, a bank representative
will call you to check your eligibility and inform you of any required documents.
You can request through the online/mobile banking or contact the call center.
You can report a dispute on any transaction through online banking or via the call center.
You can stop and replace the card via online banking, IVR, or through our call center.
The available payment options are online via mobile/internet banking, ATM cash
deposit, branch, bank transfer, IVR, or via Instapay.
Within two working days of submitting the online application, you’ll receive an
initial call to proceed with the application to submit it for approval.
The Com Credit Card is designed for online shopping only with a secure payment tool and limited credit from EGP 500 up to EGP 3,000.
You can request a card replacement through online banking or via the call center. Fees vary
depending on the card type. Please check the following link: https://cib.eg/4z1.
Yes, you can apply through the following link https://cib.eg/jm9
Customers can find their card dues via CIB call center, Phone Banking, Online Banking or the nearest CIB branch, noting that all customers receive a monthly SMS with the amount due before the due date.
You can check the updated transfer limits through the following link: https://cib.eg/ubx.
The supplementary cardholder can earn loyalty rewards normally on his purchase
transaction, but the primary cardholder can only request to redeem the rewards
from the online portal. Please check the following link for more information, please
visit: https://cib.eg/uec.