Credit cards results
You can view the detailed information on the active EPP’s including the remaining
balances, and tenors through the e-statement found in your Internet banking.
BONUS points are reflected within 2 to 3 working days. Miles are reflected within
four weeks from the statement closing date. Cashbacks are reflected on the 25th
of each month.
You can reapply as soon as you need to. The required documents will depend on
your case either as a salary receiver or professional, etc. Please visit your nearest
CIB branch to inquire about the detailed requirements.
After the statement closure, you’ll receive a message highlighting the due amount.
You can check for more info through the mobile/internet banking or via the call
center at 19666. Also, five days before the due date, another payment reminder
message is sent to notify you of the net amount to pay in the statement.
You can contact our hotline at 19666 using the registered mobile number and sign
into our free IVR service to set up a PIN directly without the need to look for an
ATM.
There are no application fees. The issuance fees is only applied on the new cards
after activation.
For any new card, you’ll need to follow the steps for activation before setting the
PIN code on the ATM.
Visit egyptairplus.com or call EgyptAir call center at 1717.
The Com Credit Card is designed for online shopping only with a secure payment tool and limited credit from EGP 500 up to EGP 3,000.
If delivered to an incorrect delivery address, please contact the call center for an
official investigation with the courier to arrange a new delivery.
No, you can’t reopen the closed card. You must apply for a new credit card application
which will be subject to bank policy approval.
To change the name on the card, you need to visit the nearest branch to sign the form to
reissue the card with the new embossing name.
Renewal cards must be also activated using the standard activation channels
(SMS & IVR).
Yes, you can apply through the following link https://cib.eg/jm9
The noon card offers you the opportunity to waive the annual renewal fees. For
more details, please visit: https://cib.eg/1aee92
You can check the updated transfer limits through the following link: https://cib.eg/ubx.
You can submit a request to decrease the card limit by visiting the nearest CIB branch.
For the request to be approved, the current dues on the card must be less than the new
decreased limit.
You can request to change your card through the call center or branch. The request will be
processed within 3 to 5 working days.
You can request a stamped physical statement for your credit card at your nearest branch.
You can activate your credit card by sending an SMS to 1491 from your registered
mobile number. You’ll need to send 02 followed by the last four digits of your
card and follow the instructions. Once completing those steps, visit the nearest
CIB ATM to set the 4-digit PIN code. Alternatively, you can contact our hotline at
19666 using the registered mobile number and sign into our free IVR service to
activate and set a PIN directly.
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