Credit cards results
The equal payment plan program (EPP) allows the cardholder to pay back the
transaction amount into equal monthly payments instead of paying the transaction
value in full, helping the cardholders manage their monthly expenses more easily.
You can check your BONUS Points and redeem them through:
- CIB BONUS points program website (bonus.cibeg.com)
- CIB Call Center
For more information, click here
Please visit your nearest CIB branch or call 19666.
Customers can find their card dues via CIB call center, Phone Banking, Online Banking or the nearest CIB branch, noting that all customers receive a monthly SMS with the amount due before the due date.
Credit cards are not canceled, but they may be stopped (temporarily or permanently) for many reasons, including:
The customer didn't pay the due amounts for more than 30 days after the due date.
The customer has a legal issue, I-score, a negative list, etc.
The card may be stopped due to lost, stolen, suspicious transactions, etc.
Yes, You can.
Please call call center on 19666 or visit your nearest CIB branch.
Please call the call center at 19666 or visit your nearest CIB branch.
Please call the call center at 19666 or visit your nearest CIB branch.
Please call the call center at 19666 or visit your nearest CIB branch.
You can settle the due amount through any of the following:
- Transfer the required amount through Internet or Mobile Banking
- Transfer the required amount through Phone Banking by calling 19666
- Deposit the required amount through the nearest CIB ATM
- Visit the nearest CIB branch
You can issue a supplementary credit card for your relatives up to the second degree for
parents, siblings, grandparents, and children.
The minimum due amount is 5% of total dues plus the monthly installment amount
if you have installment plans as well.
Customers can change card types by making a request from the CIB call center or your nearest branch.
Yes, through the buy out program. To request a buy out, call 19666 or visit your nearest CIB branch.
If you don't have your own FFN once you apply for CIB EgyptAir credit card we create an FFN.
Yes, the required documents depend on your status either as a salary receiver or
professional. Please visit your nearest CIB branch to inquire about the detailed
requirements.
Without clear regular income proof, you can apply but with collateral such as
a certificate of deposit as a guarantee. Please visit your nearest CIB branch to
inquire about the detailed requirements.
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