Credit cards results
Yes, foreign exchange markup fees will apply. Please find more details on the
exchange rate charged according to each card type from the following link:
https://cib.eg/4z1.
Yes, the customer can get the cash over the counter from either of the following
branches:
Cairo Branches: Mostafa El Nahas, El Gezira, Maadi tower.
Alex Branches: Azarita Branch.
Yes, the bank offers overseas delivery for a charge of $30 and the turnaround time
for delivery is 7 to 10 working days. You can request It from the call center.
This depends on the responsible party that receives employees bank cards at
your workplace. In most cases, the HR department receives them on behalf of
employees.
Yes, the international spending limit is set based on the card type and resets every
30 days. More details on the limits with examples are available in the following
link: https://cib.eg/4z1.
Yes, the replacement has no impact on the loyalty rewards.
A foreign exchange markup fee will still apply because the merchant is located
outside Egypt. Please find more details on the exchange rate charged according
to each card type from the following link: https://cib.eg/4z1.
Yes, you can apply through the following link https://cib.eg/jm9
Yes, the bank has a program for professionals. Please visit your nearest
CIB branch to inquire about the detailed required documents. The general
requirements to apply are a valid ID, valid income proof, and a valid commercial
register.
A late charge fee will be applied in addition to the interest on the total due
amount in the statement. Please check the following link to know the fees applied
depending on your card type: https://cib.eg/4z1.
This fee is applied when you exceed the card limit either due to a new transaction
you’ve made or due to a bank charge such as annual fees. You can check the
fees through the following link: https://cib.eg/4z1.
The primary cardholder only can activate his supplementary cards using the
standard activation channels using his registered mobile number.
The interest will be on the total due amount in your statement if you don’t pay it
in full. The monthly interest rate varies based on the card type. You can find out
more details on the interest rates applied here: https://cib.eg/4z1.
Unfortunately, no.
You can check the updated transfer limits through the following link: https://cib.eg/ubx.
You can track the delivery either on the courier website using the tracking number
provided by the courier via SMS or by contacting the bank’s call center.
The available payment options are online via mobile/internet banking, ATM cash
deposit, branch, bank transfer, IVR, or via Instapay.
Enrollment in the loyalty program is automatic. There’s no need to opt in.
Customers can find the EPP dues through the call center or via E-statement through Internet banking.
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