Banking FAQs | Personal | CIB Egypt

Debit and prepaid cards results

Transfers via internet banking or swift cannot be done on Meeza prepaid card.

You can choose a new PIN through the following:

Call 19666 from your registered phone number
Phone Banking from your registered phone number

We care Our dedicated team is committed to meeting your needs

Online

Chat with 'Zaki' our digital assistant to guide you through our products and services, or reach out on social media.

On the phone

For support, including emergencies such as cards closure or immediate critical feedback.

In branch

Our trained team of tellers and relationship managers are here to help you get the service you need.