العربية

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  • Log into your Internet or Mobile Banking account
  •  Click on the “Requests” tab

        For Mobile Banking: Select “Statements & Documents” then “E-Statement Enrollment”

        For Internet Banking: Select “E-Statement Enrollment”

  • Choose “E-Statement Enrollment”
  • Read the terms and conditions
  • Check the box to agree to the terms and conditions
  • Press “Submit”
  • Press “Confirm” once the confirmation message appears
  • Log into your Internet or Mobile Banking account
  •  Click on the “Requests” tab

        For Mobile Banking: Select “Statements & Documents” then “E-Statement Enrollment”

        For Internet Banking: Select “E-Statement Enrollment”

  • Choose “E-Statement Enrollment”
  • Read the terms and conditions
  • Check the box to agree to the terms and conditions
  • Press “Submit”
  • Press “Confirm” once the confirmation message appears
  1. Log into your Mobile Banking app
  2. Go to “Login Settings” from your profile
  3. Tap on “Disable Fingerprint Login”.
  1. Log into your Mobile Banking app
  2. Go to “Login Settings” from your profile
  3. Tap on “Disable Fingerprint Login”.
  • Internal transfers (including own and other CIB credit card payment) executed during holidays and weekends will be instantly reflected on Internet Banking, considering that interest -if any- will be calculated starting next business day.
  • External transfers executed during holidays and weekends will be processed on the next business day.
  • Internal transfers (including own and other CIB credit card payment) executed during holidays and weekends will be instantly reflected on Internet Banking, considering that interest -if any- will be calculated starting next business day.
  • External transfers executed during holidays and weekends will be processed on the next business day.
The Mobile Banking service is available outside Egypt. We recommend that you check your roaming coverage and charges prior to your travel date.
The Mobile Banking service is available outside Egypt. We recommend that you check your roaming coverage and charges prior to your travel date.
You can check the limits from “Daily Transfer limits” in the help center section on the Internet Banking.
You can check the limits from “Daily Transfer limits” in the help center section on the Internet Banking.

CIB's Mobile Banking App can be easily accessed on devices with the following hardware and software requirements:

  • Camera (rear-facing)
  • GPS
  • Apple® iPhone® iOS 9.0 and higher
  • Android TM-powered mobile devices with platform 6.0.0 and higher.

CIB's Mobile Banking App can be easily accessed on devices with the following hardware and software requirements:

  • Camera (rear-facing)
  • GPS
  • Apple® iPhone® iOS 9.0 and higher
  • Android TM-powered mobile devices with platform 6.0.0 and higher.
There are no fees to use the CIB Mobile Banking service. Data charges from your mobile service provider may apply. CIB is not responsible for these charges.
There are no fees to use the CIB Mobile Banking service. Data charges from your mobile service provider may apply. CIB is not responsible for these charges.
  1. Log into your Internet or Mobile Banking account
  2. Click on “Apply for products” tab
  3. Select “Book CD or TD”
  4. Choose type then select from the fields that appear accordingly
  5. Click “Next”
  6. Read the terms and conditions
  7. Check the box to agree to the terms and conditions
  8. Click “Confirm”

Note:

  • Customers with foreign currency loans cannot book CDs or TDs online and will have to visit a branch
  • TDs are booked the same day
  • CDs are booked the same day
  1. Log into your Internet or Mobile Banking account
  2. Click on “Apply for products” tab
  3. Select “Book CD or TD”
  4. Choose type then select from the fields that appear accordingly
  5. Click “Next”
  6. Read the terms and conditions
  7. Check the box to agree to the terms and conditions
  8. Click “Confirm”

Note:

  • Customers with foreign currency loans cannot book CDs or TDs online and will have to visit a branch
  • TDs are booked the same day
  • CDs are booked the same day
  1. Log into your Internet or Mobile Banking account
  2. Click on “Apply for products” tab
  3. Select “Book CD or TD”
  4. Choose type then select from the fields that appear accordingly
  5. Click “Next”
  6. Read the terms and conditions
  7. Check the box to agree to the terms and conditions
  8. Click “Confirm”

Note:

  • Customers with foreign currency loans cannot book CDs or TDs online and will have to visit a branch
  • TDs are booked the same day
  • CDs are booked the same day
  1. Log into your Internet or Mobile Banking account
  2. Click on “Apply for products” tab
  3. Select “Book CD or TD”
  4. Choose type then select from the fields that appear accordingly
  5. Click “Next”
  6. Read the terms and conditions
  7. Check the box to agree to the terms and conditions
  8. Click “Confirm”

Note:

  • Customers with foreign currency loans cannot book CDs or TDs online and will have to visit a branch
  • TDs are booked the same day
  • CDs are booked the same day
  • Log into your Internet or Mobile Banking account
  • For Mobile Banking: Select “Products” then “Apply for Loan or Card”

           For Internet Banking: Select “Requests” then “Apply for Loan or Card”

  • Enter your National ID number
  • Select the desired product you are applying for (loan or credit card)
  • If you’re applying for a credit card, select the desired credit card type. If you’re applying for a loan, enter the requested amount
  • Enter net monthly income
  • Enter employer’s name
  • Enter job title
  • Read the terms and conditions
  • Check the box to agree to the terms and conditions
  • Press “Submit”
  • Press “Confirm” once the confirmation message appears

 

Note: A bank representative will get back to the customer within one business day.

Customer to provide signed documents in case of the application approved.

 

  • Log into your Internet or Mobile Banking account
  • For Mobile Banking: Select “Products” then “Apply for Loan or Card”

           For Internet Banking: Select “Requests” then “Apply for Loan or Card”

  • Enter your National ID number
  • Select the desired product you are applying for (loan or credit card)
  • If you’re applying for a credit card, select the desired credit card type. If you’re applying for a loan, enter the requested amount
  • Enter net monthly income
  • Enter employer’s name
  • Enter job title
  • Read the terms and conditions
  • Check the box to agree to the terms and conditions
  • Press “Submit”
  • Press “Confirm” once the confirmation message appears

 

Note: A bank representative will get back to the customer within one business day.

Customer to provide signed documents in case of the application approved.

 

We care Our dedicated team is committed to meeting your needs

Online

Chat with 'Zaki' our digital assistant to guide you through our products and services, or reach out on social media.

On the phone

For support, including emergencies such as cards closure or immediate critical feedback.

In branch

Our trained team of tellers and relationship managers are here to help you get the service you need. 

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