Online banking results
- Log into your Internet or Mobile Banking account
- Go to “Requests”
- For Mobile Banking: Select “Cards Management” then “Dispute Credit Card Transaction”
For Internet Banking: Select “Dispute Credit Card Transaction”
- Fill out the dispute form on your chosen credit card and mention the reason for dispute
- From Internet Banking Home Page
- “Money transfers”
- “Charity Payments”.
- From Internet Banking Home Page
- “Money transfers”
- “Charity Payments”.
With Online Banking, you can submit requests from the comfort of your home rather than waiting in queues at a branch.
Session timeout is designed to protect your Mobile Banking from being accessed by someone else when your device is unattended. If you leave a Mobile Banking session without activity for 5 minutes, you will be automatically logged out and directed to the main page upon trying to perform any activity after the session times out.
Session timeout is designed to protect your Mobile Banking from being accessed by someone else when your device is unattended. If you leave a Mobile Banking session without activity for 5 minutes, you will be automatically logged out and directed to the main page upon trying to perform any activity after the session times out.
- From Internet Banking Home Page,
- Click on the account you want to view then click on “View More” for more details.
- From Internet Banking Home Page,
- Click on the account you want to view then click on “View More” for more details.
From the Internet Banking home page, click on your preferred card and your activity will be displayed.
From the Internet Banking home page, click on your preferred card and your activity will be displayed.
No, you can pay your bills through ATM and Smart Wallet.
No, you can pay your bills through ATM and Smart Wallet.
From the Internet Banking Home Page:
- Click on “Historical Statements” in the main menu
- Go to “Account Statements”
- “Choose your desired account”.
Once you have added your related account to your Internet Banking, you can use the same OTP token app for both accounts.
From the Internet Banking Home Page:
- Click on “Historical Statements” in the main menu
- Go to “Account Statements”
- “Choose your desired account”.
Once you have added your related account to your Internet Banking, you can use the same OTP token app for both accounts.
From the Internet Banking home page:
- Click on “Historical Statements” in the main menu
- Go to “Card Statements”
- “Choose your desired card”.
From the Internet Banking home page:
- Click on “Historical Statements” in the main menu
- Go to “Card Statements”
- “Choose your desired card”.
Once a username is set, it cannot be changed.
Once a username is set, it cannot be changed.
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