Online banking results
- You may add/delete/modify any of your beneficiaries’ details through the payments to others page
- You can add a new beneficiary from the "Add New" button at the top of the page
- You can edit a beneficiary by clicking on the beneficiary then the "Edit" button
- You can delete a beneficiary by simply clicking on "Delete".
- Transfer to Own Account (Same & Cross)
- Transfer to Other CIB (Same & Cross)
- Transfer Outside CIB
- Credit Card Settlement
Those can be set either from:
- Click on the desired account that will be used as a source account in setting up the recurring or the forward dated transaction then click “View More”
- Go to the “Scheduled Transactions” tab
- Choose whether it is a transaction between your accounts or to a 3rd party
- Click on “Add New”
- Enter the details and confirm.
While performing a transfer, click on “Options” and turn on the recurring option and choose the transaction frequency.
To review your transaction status, doublecheck your account activity and balance to confirm that your transaction was carried out successfully. If it was not, please refer to the call center.
- You may add/delete/modify any of your beneficiaries’ details through the payments to others page
- You can add a new beneficiary from the "Add New" button at the top of the page
- You can edit a beneficiary by clicking on the beneficiary then the "Edit" button
- You can delete a beneficiary by simply clicking on "Delete".
- Transfer to Own Account (Same & Cross)
- Transfer to Other CIB (Same & Cross)
- Transfer Outside CIB
- Credit Card Settlement
Those can be set either from:
- Click on the desired account that will be used as a source account in setting up the recurring or the forward dated transaction then click “View More”
- Go to the “Scheduled Transactions” tab
- Choose whether it is a transaction between your accounts or to a 3rd party
- Click on “Add New”
- Enter the details and confirm.
While performing a transfer, click on “Options” and turn on the recurring option and choose the transaction frequency.
If you cannot see one of your products when you log into your accounts, please send an e-mail to cib.customercareunit@cibeg.com with your product name and your username.
You can view your account details by clicking on the specified account, then “View more” and choosing the “Account Details” tab where you can find the account number, account type, status, open date, balance and your customer number.
CIB does not store any account details on your mobile device.
You will need to have the Higher Authentication Service (OTP) available on your account so that you can transfer to/from any of your related accounts.
By clicking on an account then clicking on the “View More” button, you can view your account’s details, transaction history, account activity, scheduled transactions and money spending.
To exit the Related Account, simply click on the “Exit” button in the orange box appearing at the top of the page and you will be back to viewing your account.
Simply click on the account you wish to view. You can track an account's activity up to the past three months.
Those are users who can act on your behalf and access your account through theirs.
CIB does not store any account details on your mobile device.
By clicking on an account then clicking on the “View More” button, you can view your account’s details, transaction history, account activity, scheduled transactions and money spending.
Those are users who can act on your behalf and access your account through theirs.
These are accounts with a Special Nature, such as Joint Accounts, Minor Accounts, Grant Accounts, or Accounts with Power of Attorney.
You can simply go to your CIB OTP Token and copy your 6-digit OTP, generated by the application, and then paste it in the requested OTP field.
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