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You have to input all data related to the beneficiary as well as the beneficiary’s bank.
You will also need a One Time Password (OTP) generated from either hard token or soft token to authenticate your 3rd party payments.
- Password has to be 8 to 12 characters in length
- Password must be alphanumeric with a minimum of 2 letters and 2 digits: This means that a password cannot be all made of only letters or only numbers, but a combination of both with a minimum of 2 from each type
- Password is case sensitive. If part of your password is capital or small letter, you will need to always type it the same way when you log on.
- You cannot use Arabic letters in the password
- Username cannot be part of the password
- Transfer to Own Account (Same & Cross)
- Transfer to Other CIB (Same & Cross)
- Transfer Outside CIB
- Credit Card Settlement
Those can be set either from:
- Click on the desired account that will be used as a source account in setting up the recurring or the forward dated transaction then click “View More”
- Go to the “Scheduled Transactions” tab
- Choose whether it is a transaction between your accounts or to a 3rd party
- Click on “Add New”
- Enter the details and confirm.
While performing a transfer, click on “Options” and turn on the recurring option and choose the transaction frequency.
It is a calendar view for all transactions that took place in the past, present and other transactions that are configured to take place in the future such as forward or recurring transactions for a specific account or for all your accounts.
The Higher Authentication access with OTP allows you to transfer funds outside your relation to other CIB clients or any worldwide accounts outside CIB.
• In this case, the transaction would not be executed. Therefore, please make sure that the transaction required balance is available.
• It is also advised to check your account regularly in order to ensure that such transactions are executed.
• In this case, the transaction would not be executed. Therefore, please make sure that the transaction required balance is available.
• It is also advised to check your account regularly in order to ensure that such transactions are executed.
Forward Dated and Recurring Transactions will be executed based on the set rate at the transaction execution time.
Forward Dated and Recurring Transactions will be executed based on the set rate at the transaction execution time.
The Recurring Transaction is a forward dated transaction that you can set to be performed several times automatically. You can set your recurring transaction to be executed daily, weekly, semi monthly, monthly, every two months, bi-annually and annually.
Forward Dated Transactions give you the ability to set a future transaction (e.g., fund transfers or credit card payment) to occur in a predefined date rather than immediately, which has to be within a year limit.
Forward Dated Transactions give you the ability to set a future transaction (e.g., fund transfers or credit card payment) to occur in a predefined date rather than immediately, which has to be within a year limit.
The Recurring Transaction is a forward dated transaction that you can set to be performed several times automatically. You can set your recurring transaction to be executed daily, weekly, semi monthly, monthly, every two months, bi-annually and annually.
- You can view transactions for the current and the previous month for each card, regardless of the card due date (25th or 10th of each month).
- Please remember that you can check your historical card statement for the previous months from the statement option found in the main navigation.
By nature and for your own security, the One Time Passcode (OTP) is created to be used only once with every third party transfer.
This can be done through the “User Requests” found under the “Requests” tab where you can view all your submitted requests and check their status (Pending, Approved or Rejected), view their details and receive additional feedback regarding any request.
If you forget your username, follow the below steps:
- Call 19666
- Select 3 (Technical support)
- Select 1 (Retrieve username)
- Enter the active debit/credit card 16 digits number
- Enter the card’s 4 digits PIN code
- Username will be sent via SMS on your registered mobile number
If you forget your username, follow the below steps:
- Call 19666
- Select 3 (Technical support)
- Select 1 (Retrieve username)
- Enter the active debit/credit card 16 digits number
- Enter the card’s 4 digits PIN code
- Username will be sent via SMS on your registered mobile number
In addition to the regular login with your username and password, you can request the One Time Password (OTP) for Higher Authentication access, if you need to perform third Party transfers simply through CIB OTP token application or the hard token.
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