• Download the CIB OTP Token app from your device’s app store
  • Log in to your Online Banking account
  • When using the Mobile Banking app, click on “More” on the bottom of the home page, then click on “OTP Activation” under “Services”
  • When using the Internet Banking service, click on “More", then click on "Services" and select "OTP Activation"
  • Choose "OTP Soft Token" and click on “Activate Now”
  • An SMS will be sent to your registered mobile number with a clickable link
  • Click on that link and all the needed fields will be auto populated in the CIB OTP Token app
  • Create a PIN code and confirm it
  • A verification code will appear on the screen
  • Copy the verification code and enter it on the Internet or Mobile Banking app
  • Click on “Continue”
  • A success screen will appear, showing the successful activation
  • Login to your Online Banking account
  • When using the Mobile Banking app, click on "More" on the bottom of the home page, then click on "OTP Activation", under "Services"
  • When using the Internet Banking service, click on "More", then click on "Services" and select "OTP Activation"
  • Choose “OTP Hard Token” and click on “Activate Now”
  • Enter the serial number of the device collected from the branch and the OTP generated by the device
  • Click on “Submit”
  • OTP Hard Token activated successfully
  • Click on “Register Now” on the login Page
  • Choose Debit or Credit Card from the registration methods menu
  • Enter the card number
  • Enter the card’s PIN
  • Create a unique username and password according to the set criteria
  • Enter the CAPTCHA shown on the screen
  • Read the terms and conditions
  • Check the box to agree to the terms and conditions and click on “Create Account”
  • Registration is successful
  • Click on “Login”
  • Enter the username and password to log in to the CIB Mobile Banking app/Internet Banking service
You can view detailed information about the active Equal Payment Plan installment program, including the remaining balances and tenors through the e-statement found on your Internet Banking or through the Mobile Banking app.

 

  • Log in to your Online Banking account
  • In the “Cards" section on the home page, select the card you want to add to Apple Wallet
  • Tap on "Add to Apple Wallet"
  • Follow the instructions provided by Apple on the screen
  • Log in to your Online Banking account
  • Click on “Credit Cards” under “Cards” section on the home page
  • Select the credit card that has a supplementary limit
  • Choose the required supplementary credit card
  • Click on “Change Credit Limit” 
  • Select the change limit type, either customer or total credit limit
  • For a custom limit, enter the amount
  • Click on “Continue” 
  • Check the box to agree to the terms and conditions, then click on “I Agree”
  • Review the request summary, then click on “Confirm” 
  • Request submitted successfully
The primary cardholder alone can set up installments for transactions made with the supplementary card through our Mobile Banking app or by contacting our center at 19666. However, if the transaction is set up directly through the merchant, the supplementary cardholder can pay it in installments.
  • Log in to your Online Banking account
  • Click on “Transfers” on the home page
  • Click on “View All” under “Saved Transfers” section
  • Choose the beneficiary and click on the pen icon to edit the beneficiary or the transfer amount
  • Alternatively, click on the delete icon to remove the beneficiary
  • Log in to your Online Banking account
  • When using the Mobile Banking app, click on “More” at the bottom of the home page
  • When using the Internet Banking service, click on “More”, then choose “Services”
  • Or from the “Profile” icon on the top of the home page
  • Select “Statements & Documents”
  • Click on "More” or “Requests Center”
  • Click on “Subscribe to E-Statements Service”
  • Read the terms and conditions
  • Check the box to agree to the terms and conditions
  • Click on “Submit” 
  • Log in to your Online Banking account
  • Tap on “Add Icon (+)”, next to the “Loans” section
  • Click on “Overdraft”
  • Check the features and benefits of Overdraft, then click on “Apply Now”
  • Choose type of Overdraft, the amount and the purpose of requesting an Overdraft
  • Click on “Confirm”
  • Review the Overdraft Summary
  • Read the terms and conditions
  • Check the box to agree to the terms and conditions
  • Click on “Confirm”
  • A success screen will appear with a unique reference number for your request
  • Log in to your Online Banking account
  • Recently submitted requests will be shown at the bottom of the Home Page, and you can access all of them by clicking on “view all”
  • Alternatively, click on “More” button or “profile” at the top of the page, then choose “Requests Center” and select “Request History”
  • Login to your Internet Banking or Mobile Banking account.
  • Select “Payments".
  • To pay a new bill, click on "Pay a new bill" or go directly to the desired bill category.
  • Select "Bill Category" or search for it.
  • Select the service and enter the required information.
  • Select the payment method by selecting Credit Card or Account.
  • Review Bill Summary.
  • Click on "Confirm”.
  • Enter the OTP from your activated OTP Token app.
  • Payment is successful.

1. Osoul Fund

Low-Risk

A low-risk money market fund that offers short to medium-term liquidity with accumulated daily returns.

Investment Type: Invests in Treasury Bills and Time Deposits.

Subscription and Redemption:

  • Daily subscription and redemption.
  • 0.1% subscription fee with a minimum of EGP 50.

Investment Tenor: Short to medium-term.

Minimum Subscription: 1 unit.

2. Istethmar Fund

High-Risk

Your simplest way to access the Egyptian Stock Exchange.

Investment Type: Equity Fund (Stocks registered on the Egyptian Stock Exchange- EGX).

Subscription and Redemption:

  • Daily subscription (except on the last working day of the week).
  • Weekly redemption on the first working day of the week.
  • 0.25% subscription fee.

Investment Tenor: Long-term.

Minimum Subscription: 1 unit.

3. Aman Fund

High-Risk

An Islamic Equity Fund. Your way to Sharia compliant investment in the Egyptian Stock Exchange.

Investment Type: A Variety of Sharia-compliant stocks in industrial, production and service sectors, in addition to Sukuk.

Subscription and Redemption:

  • Daily subscription (except on the last working day of the week).
  • Weekly redemptions on the first working day of the week.
  • 0.25% subscription fee / and 0.25% redemption fee.

Investment Tenor: Long-term.

Minimum Subscription: 1 unit.

4. Thabat Fund

Low-Risk

A fund of diversified fixed-income instruments.

Investment Type: Invests in fixed-income instruments (Treasury Bonds and Corporate Bonds).

Subscription and Redemption:

  • Daily subscription with monthly redemption on the first working Sunday of each month.
  • 0.1% subscription fee with a minimum of EGP 50.

Investment Tenor: Medium- to long-term.

Minimum Subscription: 1 unit.

5. Takamol Fund

Medium-Risk

Combine the growth of Egyptian equities with the stability of fixed income investments.

Investment Type: Mix of fixed income instruments and stocks of companies listed on the Egyptian Stock Market.

Subscription and Redemption:

  • Daily subscription with weekly redemption on the first working day of the week.
  • 0.1% subscription fee with a minimum of EGP 50.

Investment Tenor: Long-term.

Minimum Subscription: 1 unit.

  • Log in to your Online Banking account.
  • Click on “Add Icon (+)” under the “Savings & Investments” section, or the “Investment Funds” section if you have existing funds, or from “Request Center”, then click on “Buy Investment Funds” button.
  • Once you select “Investment Fund” section, you will be directed to the risk profiling questionnaire.
  • Click on "Next” to start answering the risk profiling questionnaire.
  • Once you complete the risk profiling questionnaire, you will get your investment risk rating and a list of recommended funds based on your responses.
  • If you wish to select funds other than the recommended ones, please visit the nearest branch.
  • Select one of the recommended funds to subscribe, once you select the requested fund, you will see the fund’s features along with a “Learn More” button. By clicking “Learn More,” you will view the fund’s prospectus, updated fact sheet, and terms and conditions.
  • Select the type of purchase, whether by amount or by unit.
  • Select the account to be debited.
  • Read the terms and conditions.
  • Check the box to agree to the terms and conditions.
  • Check the box to agree to participate in the funds’ Shareholders Union.
  • Click on "Continue” to review the order summary.
  • Read the order summary.
  • Click on “Confirm” to submit your subscription order.
  • You will be directed to a confirmation page, where you can download the order receipt by clicking on “Download” button.
  • Log in to your Online Banking account
  • Click on “Investment Funds” section or the “Request Center”, then select “Sell Investment Funds” button.
  • Select the fund you wish to redeem.
  • Enter the number of units you wish to redeem.
  • Select the account to credit the amount to.
  • Read the terms and conditions.
  • Check the box to agree to the terms and conditions.
  • Read the order summary.
  • Click on "Confirm” to submit your redemption order.
  • You will be directed to a confirmation page, where you can download the order receipt by clicking on “Download” button.

You can simply enable biometrics login through one of the below options:

Before login:

  • On the app's login page, click on Fingerprint/Face ID icon.
  • Enter your username and password.
  • Agree to the Biometrics terms and conditions, then click on "Activate Now”.
  • Enter the OTP sent to your registered mobile number.
  • Your Face ID/Fingerprint will be activated successfully.

From your profile:

  • Log in to your CIB Mobile Banking app.
  • Click on “Profile” icon.
  • Toggle on “Login using Biometrics Feature” button.
  • Agree to the Biometrics terms and conditions, then click on "Activate Now”.
  • Enter the OTP sent to your registered mobile number.
  • Your Face ID/Fingerprint login will be activated successfully.

Biometric login for the CIB Mobile Banking app can only be enabled on one device at a time. If you activate biometric login on a new device, it will be automatically disabled on the previous device.

  • Please ensure that the biometrics feature is enabled on your device and that the CIB Mobile Banking app has biometrics permission enabled from your device’s settings.
  • Note that the biometrics feature is supported on the latest iOS version and 3 prior versions for both iOS and Android.

 

  • Log in to your Online Banking account
  • Click on “Credit Cards” in the “Cards" section on the home page
  • Click on the required credit card
  • Click on “show my transactions”
  • The eligible transactions will have a label beside it that says “convert to installments”
  • Click on the eligible chosen transaction
  • Then, click on “convert to installments” 
  • Enter the preferred number of installments “months”
  • Read the terms and conditions
  • Check the box to agree on the terms and conditions
  • Click on “Continue”
  • Review the transaction details
  • Click on “Confirm”
  • The transaction will be converted into installments and will be found in the installments tab
  • Log in to your Online Banking account
  • Click on “More" on the home page, under "Services"
  • Click on "Requests Center"
  • Click on “My Requests”, then select “Other Services”
  • Choose from one of the following options:
  • Send an inquiry
  • Provide a suggestion
  • Submit a complaint

We care Our dedicated team is committed to meeting your needs
    Comparing (0/3)
    Compare
    Comparing (0/3)