This service is no longer available on CIB Online Banking. However, you can amend (add a card /remove a card/replace a card) the card attached to Smart Wallet through visiting the nearest CIB-Egypt branch.
Notes:
You can issue an online card through your Smart Wallet. An online card (local currency) is a single-use or multi-use (upon your request), virtual card loaded with the desired amount of money to be used on any website or app.
Through the Smart Wallet app:
The Smart Wallet is free of charge. There are no monthly, annual, or maintenance fees for this service.
However, please keep in mind that there are separate fees for each transaction you make. For example, if you use your Smart Wallet to transfer money, issue online cards, and more, additional fees may apply.
You can also find the list of service fees on the Smart Wallet application when you click on “Services Information” from the menu.
Please see the price list below or visit the CIB website for more information.
Smart Wallet Price List:
Service | Fees |
Registration | Free |
Renewal | Free |
Cash-in (Deposit) ATM | Free |
Cash-in (Deposit) Agent | Free |
Cash-out – Agent | 1.5% (min. EGP 3) |
Cash-out – ATM | 1% (min. EGP 3) |
Send Money (person-to-person) |
On-us (to other CIB Smart Wallet users): EGP 1 Off-us (to non-CIB Smart Wallet users): 0.5% with max. EGP 15 The first transaction of the month is for free for a maximum of EGP 2,000. |
Bill payment
| Applied consumer fees |
Payment to Merchant | Free |
Single Online Card Issuance | Fixed EGP 10 upon issuance |
Multi-Use Online Card Issuance | Fixed EGP 15 upon issuance |
Loading Smart Wallet from CIB linked card | Online Banking: Free Debit Card: Free Credit Card: 2% from the transaction with minimum EGP 5, deducted from the credit card |
The update will bring three new features/enhancements which are:
CIB customers:
You can load your Smart Wallet using either of the following methods:
1. Link your CIB card to your Smart Wallet when you visit any CIB branch
You can link any CIB debit, credit, or prepaid card to your Smart Wallet. CIB customers can register a maximum of two CIB cards per mobile number.
Please note that the cost of loading the Wallet via Credit Card is 2% from the amount with a minimum of EGP 5, deducted from the Credit Card.
2. Transfer cash from your Online Banking account to your Smart Wallet:
Both CIB and non-CIB customers:
You can load your Smart Wallet using any of the following methods:
ATMs: Any ATM in Egypt that offers cardless services or has the “Meeza” digital logo
CIB Smart Wallet Banking Agent
Use your wallet to perform any financial transaction, including deposit/withdrawal, bill payments, sending money, purchasing via QR code or issuing an Online Card.
*If you did not update your Smart Wallet app, please make sure to follow these steps to update it:
For Android/Huawei users:
For iOS users:
Enter your PIN upon opening the application to use your wallet.
The PIN ensures the safety and security of your data.The PIN you create should not contain sequential digits or repeated characters (the maximum repetition allowed is two times).
If you enter an incorrect PIN three consecutive times, your wallet will be locked and you will be required to contact the call center to reset it.
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