The daily limits for all transaction types are as follows:
- Prime: EGP 5,000,000
- Plus: EGP 5,000,000
- Wealth: EGP 20,000,000
- Private: EGP 20,000,000
The limit for a single transaction is EGP 25,000.
The daily limits for all transaction types are as follows:
- Prime: EGP 5,000,000
- Plus: EGP 5,000,000
- Wealth: EGP 20,000,000
- Private: EGP 20,000,000
The limit for a single transaction is EGP 25,000.
The daily limits for all transaction types are as follows:
- Prime: EGP 5,000,000
- Plus: EGP 5,000,000
- Wealth: EGP 20,000,000
- Private: EGP 20,000,000
The daily limits for all transaction types are as follows:
- Prime: EGP 5,000,000
- Plus: EGP 5,000,000
- Wealth: EGP 20,000,000
- Private: EGP 20,000,000
The limit for a single transaction is EGP 25,000.
The daily limits for all transaction types are as follows:
- Prime: EGP 5,000,000
- Plus: EGP 5,000,000
- Wealth: EGP 20,000,000
- Private: EGP 20,000,000
No.
You can change it from:
- “Profile Settings” under the “settings” tab,
- click on “Change language” and choose your preferred language
OR Simply from the login page at the top corner.
From the Internet Banking or Mobile Banking homepage:
- Go to “Requests”
- For Mobile Banking: Select “Contact Info” then “Update Contact Information”
For Internet Banking: Select “Update Contact Information”
- Fill out the form with your updated contact information
- Enter your 6-digit OTP to submit your request
Customers can update their data from outside Egypt by going to the following link: https://www.cibeg.com/English/AboutCIB/Compliance/Pages/Know-Your-Customer.aspx
Download and print a KYC form, enter the appropriate information, and add your signature to the bottom of each page.
Submit it to a CIB representative at any of our branches, or send it by mail to either your branch or to P.O. Box 2430 Al Ataba, marked with your branch name.
- Sign in to CIB Internet Banking
- Go to “Password Settings” under the “Settings” tab
- Click on “Change password” and fill in the following fields:
- Old password
- New password
- New password confirmation
4. Click “Confirm” You can also reset your password without logging in by following the steps illustrated in the previous question.
- Sign in to CIB Internet Banking
- Go to “Password Settings” under the “Settings” tab
- Click on “Change password” and fill in the following fields:
- Old password
- New password
- New password confirmation
4. Click “Confirm” You can also reset your password without logging in by following the steps illustrated in the previous question.
- Go to CIB Internet Banking page https://ebanking.cibeg.com
- Click on “Forgot / Reset Password”
- Fill in the following fields:
- Username: Input your CIB Internet Banking Username
- Password: Choose a new password
- Password Confirmation: Enter your password again to make sure it is input correctly
- Card Number: Input the 16 digits of your active debit/credit card without any spaces
- Card PIN: Input the PIN code of your Debit/credit card
Click on “Reset”.
- Go to CIB Internet Banking page https://ebanking.cibeg.com
- Click on “Forgot / Reset Password”
- Fill in the following fields:
- Username: Input your CIB Internet Banking Username
- Password: Choose a new password
- Password Confirmation: Enter your password again to make sure it is input correctly
- Card Number: Input the 16 digits of your active debit/credit card without any spaces
- Card PIN: Input the PIN code of your Debit/credit card
Click on “Reset”.
Yes, by choosing the deposit option on the ATMs, which support Deposit or Forex.
Yes, by choosing the deposit option on the ATMs, which support Deposit or Forex.
- Select “Generate an OTP” on the ATM screen
- Your OTP will be sent to your registered mobile number via SMS
- Login to your Online Banking account
- When using the Mobile Banking app, click on "More" on the bottom of the home page, then click on "OTP Activation", under "Services"
- When using the Internet Banking service, click on "More", then click on "Services" and select "OTP Activation"
- Choose “OTP Hard Token” and click on “Activate Now”
- Enter the serial number of the device collected from the branch and the OTP generated by the device
- Click on “Submit”
- OTP Hard Token activated successfully
- Log in to your Online Banking account
- When using the Mobile Banking app, click on “More” at the bottom of the home page
- When using the Internet Banking service, click on “More”, then choose “Services”
- Or from the “Profile” icon on the top of the home page
- Select “Statements & Documents”
- Click on "More” or “Requests Center”
- Click on “Subscribe to E-Statements Service”
- Read the terms and conditions
- Check the box to agree to the terms and conditions
- Click on “Submit”
- Log in to your Online Banking account
- Tap on “Add Icon (+)”, next to the “Loans” section
- Click on “Overdraft”
- Check the features and benefits of Overdraft, then click on “Apply Now”
- Choose type of Overdraft, the amount and the purpose of requesting an Overdraft
- Click on “Confirm”
- Review the Overdraft Summary
- Read the terms and conditions
- Check the box to agree to the terms and conditions
- Click on “Confirm”
- A success screen will appear with a unique reference number for your request
- Log in to your Online Banking account
- When using the Mobile Banking app, click on "More" on the bottom of the home page
- When using the Internet Banking service, click on "More", then choose "Services" or from the "Profile" icon on the home page and then, click on "My Contact Details"
- Click on “Edit Contact Details”
- Click on “Request an Update”
- Enter the OTP from your activated CIB OTP Token app
- Review the request Summary
- Click on “Confirm”
- Request submitted successful
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