- Go to https://ebanking.cibeg.com
- Click on “Register New User ” below the Sign-In area
- Fill in the following fields:
- Username
- Password
- Password Confirmation
- Card Number
- Card PIN
- Check the “I accept the terms” box after carefully reviewing it
- Click on “Register New User”.
Yes, you’ll receive a confirmation message showing the credit limit once the card
is approved.
You can request a stamped physical statement for your credit card at your nearest branch.
You need to contact the call center to open an investigation with the card network.
- A valid mobile number (registered with the applicant’s National ID).
- A valid National ID card.
If you’re not available at the delivery address and there is no one to receive the
card at the delivery address, the card will be returned to the bank, and you’ll need
to contact the call center for redelivery within three months of the failed delivery.
You can check Mastercard lounges entitled to your credit card on the Mastercard travel pass application.
All your bank accounts and Meeza prepaid card funds belonging to one of the network’s banks.
- Transfer to Own Account (Same & Cross)
- Transfer to Other CIB (Same & Cross)
- Transfer Outside CIB
- Credit Card Settlement
- Transfer to Own Account (Same & Cross)
- Transfer to Other CIB (Same & Cross)
- Transfer Outside CIB
- Credit Card Settlement
Please Check the credit cards here
If you enter the OTP 5 times incorrectly, the transaction will be canceled and the card will be blocked from further online transactions for your card’s security. In such cases, you will have to contact CIB Call Center 19666 and go in person to unlock the card after having your identity verified.
You can subscribe to the credit shield directly through the initial credit card
application or via the call center.
- Copy of a valid national identification card
- Revolving overdraft application
Additional documents might be requested. For more information, click here.
If you don’t have your own FFN, once you apply for a CIB EgyptAir credit card, the
bank will create an FFN upon issuance of miles cards (Titanium or Platinum Egypt
Air cards).
bank will create an FFN upon issuance of miles cards (Titanium or Platinum Egypt
Air cards).
You can issue a supplementary credit card for your relatives up to the second degree for
parents, siblings, grandparents, and children.
In case you remember your password and only need to change/update it, you can simply do this from the “Login Settings” under your profile, after you log into the app. Otherwise, you can follow the below steps:
- Tap on the “Forgot/Reset Password” from your Mobile Banking app
- Fill in the following fields:
- Username: Input your Online Banking username
- Password: Choose a password that is easy for you to remember, but hard for others to guess
- Password Confirmation: Please enter your password again to make sure that it is typed correctly
- Debit/Credit Card Number: Please input the 16 digits of your active debit/credit card, without any spaces
- Debit/Credit Card PIN: Input the 4-digit PIN code of your debit/credit card
- Click on "Next".
In case you remember your password and only need to change/update it, you can simply do this from the “Login Settings” under your profile, after you log into the app. Otherwise, you can follow the below steps:
- Tap on the “Forgot/Reset Password” from your Mobile Banking app
- Fill in the following fields:
- Username: Input your Online Banking username
- Password: Choose a password that is easy for you to remember, but hard for others to guess
- Password Confirmation: Please enter your password again to make sure that it is typed correctly
- Debit/Credit Card Number: Please input the 16 digits of your active debit/credit card, without any spaces
- Debit/Credit Card PIN: Input the 4-digit PIN code of your debit/credit card
- Click on "Next".
The Equal Payment Plan (EPP) is a flexible program that allows you to pay for your transactions in equal monthly payments instead of paying in full. This makes it easier for you to manage your monthly expenses.
CIB provides you with a diverse range of installment plans that suit your needs, such as:
- You can install any credit card transaction: (with a competitive interest rate) by calling 19666 from your registered mobile number or through the Mobile Banking app.
- Credit Card Cash Transfer: You can transfer cash to your account from the credit card balance. This service can be requested through the Internet Banking service or using your mobile phone by calling 19666, or via the Mobile Banking app.
- Installment Plans with Competitive Interest Rates at participating merchants.
- Installment Plans with Zero Interest at participating merchants.
- To know merchants subscribed in Equal Payment Plan Program, please visit the following link: https://cib.eg/k0l.
- Balance Transfer: you can settle credit card balances at other banks using your available credit limit, with a low interest rate and no transfer fee. This service can be requested through your mobile phone by calling 19666.
- Log in to your Online Banking account
- Click on “Credit Cards” under “Cards” section on the home page
- Select the credit card
- Click on “Show My Transactions” under “My Transactions”
- Click on “Filter”
- Filter by date or amount range, then click on “Apply”
- Then, click on “Export”
- Choose the needed format to download transactions, then click on “Download” button
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