The interest will be on the total due amount in your statement if you don’t pay it
in full. The monthly interest rate varies based on the card type. You can find out
more details on the interest rates applied here: https://cib.eg/4z1.
No, single-use online cards expire 24 hours after issuance.
The welcome sign-up reward applies for all cards except for the Cashback, World,
and World Elite cards. To check the card’s eligibility for welcome sign-up rewards,
please check the following link https://cib.eg/e68.
- Onsite ATMs: CIB debit cards are retained at branches for 5 days. CIB credit cards/non-CIB cards are retained for 1 day and both depend on card’s status on the OASIS system.
- Offsite ATMs: Cards are collected by the Falcon team and delivered to the central vault.
Currently, loyalty points are not available on Meeza cards.
Yes, you can through CIB ATMs only. Just follow the following directions:
- 1-Choose “Cardless Services” from the ATM main screen
- 2-Confirm that you’ve read the terms and conditions
- 3-Enter your account number
- 4-Select whether to generate a new OTP or if you have a valid OTP
- 5-Enter your OTP (sent to your registered mobile number)
- 6-Insert your money into the ATM
- 7-Confirm the amount and your account number
Unfortunately, no.
You can check the updated transfer limits through the following link: https://cib.eg/ubx.
Yes, only from the ATM mini statement option that lists your last ten transactions.
You can track the delivery either on the courier website using the tracking number
provided by the courier via SMS or by contacting the bank’s call center.
The available payment options are online via mobile/internet banking, ATM cash
deposit, branch, bank transfer, IVR, or via Instapay.
The primary cardholder alone can set up installments for transactions made with the supplementary card through our Mobile Banking app or by contacting our center at 19666. However, if the transaction is set up directly through the merchant, the supplementary cardholder can pay it in installments.
If you forget your username, follow the below steps:
- Call 19666
- Select 3 (Technical support)
- Select 1 (Retrieve username)
- Enter the active debit/credit card 16 digits number
- Enter the card’s 4 digits PIN code
- Username will be sent via SMS on your registered mobile number
If you forget your username, follow the below steps:
- Call 19666
- Select 3 (Technical support)
- Select 1 (Retrieve username)
- Enter the active debit/credit card 16 digits number
- Enter the card’s 4 digits PIN code
- Username will be sent via SMS on your registered mobile number
If you forget your username, follow the below steps:
- Call 19666
- Select 3 (Technical support)
- Select 1 (Retrieve username)
- Enter the active debit/credit card 16 digits number
- Enter the card’s 4 digits PIN code
- Username will be sent via SMS on your registered mobile number
If the account balance consistently exceeds the eligibility criteria for a certain period, the Bank will upgrade the customer to the most appropriate offering.
- Log in to your Online Banking account
- Click on “Credit Cards" under "Cards" section on the home page
- Click on the credit card you want
- Click on the “Quick Cash” option
- Fill the required details: the amount you need as Quick Cash and number of installments (months)
- Click on “Continue”
- Review transaction details
- Read the terms and conditions
- Check the box to agree to the terms and conditions
- Click on “Confirm”
- Request submitted successfully
- Internal transfers (including own and other CIB credit card payment) executed during holidays and weekends will be instantly reflected on Internet Banking, considering that interest -if any- will be calculated starting next business day.
- External transfers executed during holidays and weekends will be processed on the next business day.
- Internal transfers (including own and other CIB credit card payment) executed during holidays and weekends will be instantly reflected on Internet Banking, considering that interest -if any- will be calculated starting next business day.
- External transfers executed during holidays and weekends will be processed on the next business day.
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