• Log in to your Online Banking account
  • Click on “Credit Cards” in the “Cards" section on the home page
  • Click on the required credit card
  • Click on “show my transactions”
  • The eligible transactions will have a label beside it that says “convert to installments”
  • Click on the eligible chosen transaction
  • Then, click on “convert to installments” 
  • Enter the preferred number of installments “months”
  • Read the terms and conditions
  • Check the box to agree on the terms and conditions
  • Click on “Continue”
  • Review the transaction details
  • Click on “Confirm”
  • The transaction will be converted into installments and will be found in the installments tab
Yes.
Yes, payments from other banks can be made through ACH or directly from Instapay.
You can’t select a specific billing date within the application as it depends on the approval time.
No, impact is made on the active EPP after the upgrade.
You can check the following link: https://cib.eg/4z1
Yes, then you can choose the cashback reward instead of e-vouchers, the minimum value is EGP100 and reflects within 2 to 3 working days.

Your miles balance will remain as is in EGYPTAIR as your membership at EGYPTAIR Plus Program will not change.

The primary cardholder only can activate his supplementary cards using the standard activation channels using his registered mobile number.
Contact the call center for internal disputes i.e., CIB ATM, etc. However, if there is another dispute related to a merchant, refund, etc., customers should visit the branch to fulfill a dispute form to take its process and TAT.

You can check your BONUS Points and redeem them through:

  • CIB BONUS points program website (bonus.cibeg.com)
  • CIB Call Center

For more information, click here

CIB is offering various installment programs that fit all customers’ needs: Single Transaction Cash on Phone Balance Transfer Installments at merchants 0% Installments
Visit egyptairplus.com or call EgyptAir call center at 1717.
To review CIB EgyptAir Mileseverywhere credit card's international spend limits, click here.
A convenient insurance product that covers total permanent disability, critical illness, risk of death, loss of wallet and personal identification paper, as well as travel insurance. For more information, please call 19666 or visit your nearest CIB branch.
It’s the frequent flyer number that you use to collect miles when you travel on Star Alliance flights.
  • Login to your Internet Banking or Mobile Banking account.
  • Select “Payments".
  • To pay a new bill, click on "Pay a new bill" or go directly to the desired bill category.
  • Select "Bill Category" or search for it.
  • Select the service and enter the required information.
  • Select the payment method by selecting Credit Card or Account.
  • Review Bill Summary.
  • Click on "Confirm”.
  • Enter the OTP from your activated OTP Token app.
  • Payment is successful.
Yes, through the cash deposit machines with a maximum deposit limit per day of EGP 20,000.

As a primary Platinum MEW credit cardholder, you can get free access to EGYPTAIR Lounge in Cairo International Airport (Terminal 3).

Immediately.

We care Our dedicated team is committed to meeting your needs
    Comparing (0/3)
    Compare
    Comparing (0/3)