You can view your account details by clicking on the specified account, then “View more” and choosing the “Account Details” tab where you can find the account number, account type, status, open date, balance and your customer number.
CIB does not store any account details on your mobile device.
Simply click on the account you wish to view. You can track an account's activity up to the past three months.
To exit the Related Account, simply click on the “Exit” button in the orange box appearing at the top of the page and you will be back to viewing your account.
You will need to have the Higher Authentication Service (OTP) available on your account so that you can transfer to/from any of your related accounts.
You can simply go to your CIB OTP Token and copy your 6-digit OTP, generated by the application, and then paste it in the requested OTP field.
These are accounts with a Special Nature, such as Joint Accounts, Minor Accounts, Grant Accounts, or Accounts with Power of Attorney.
You can simply go to your CIB OTP Token and copy your 6-digit OTP, generated by the application, and then paste it in the requested OTP field.
These are accounts with a Special Nature, such as Joint Accounts, Minor Accounts, Grant Accounts, or Accounts with Power of Attorney.
It is important to download mobile apps from trustworthy and certified sources only. Make sure that CIB is listed as the app publisher or seller in the app store or download site.
It is important to download mobile apps from trustworthy and certified sources only. Make sure that CIB is listed as the app publisher or seller in the app store or download site.
- Balance: The current balance is the actual balance of the account at the beginning of the business day. It is the balance that is printed on bank statements.
- Available to Use: The amount of money in an account that is available for immediate withdrawals or any other type of use. It represents the difference between the account balance and any activity that has not yet been reflected on the account, such as pending deposits, cheques and withdrawals.
- Balance: The current balance is the actual balance of the account at the beginning of the business day. It is the balance that is printed on bank statements.
- Available to Use: The amount of money in an account that is available for immediate withdrawals or any other type of use. It represents the difference between the account balance and any activity that has not yet been reflected on the account, such as pending deposits, cheques and withdrawals.
The application will log out automatically after five minutes of inactivity.
The application will log out automatically after five minutes of inactivity.
- Click on “Register Now” on the Login Page
- Choose your preferred registration method
- Fill in the following field and click on “Continue”
- Create a unique username and password according to the set criteria
- Enter CAPTCHA shown on the screen
- Read the terms and conditions
- Check the box to agree to the terms and conditions, then click on “Create Account”
- As a second factor of authentication, enter the OTP sent to your registered mobile number
- Registration is successful
- Click on “Login”
- Enter the username and password to log in to your account
You have to input all data related to the beneficiary as well as the beneficiary’s bank.
You will also need a One Time Password (OTP) generated from either hard token or soft token to authenticate your 3rd party payments.
- Transfer to Own Account (Same & Cross)
- Transfer to Other CIB (Same & Cross)
- Transfer Outside CIB
- Credit Card Settlement
Those can be set either from:
- Click on the desired account that will be used as a source account in setting up the recurring or the forward dated transaction then click “View More”
- Go to the “Scheduled Transactions” tab
- Choose whether it is a transaction between your accounts or to a 3rd party
- Click on “Add New”
- Enter the details and confirm.
While performing a transfer, click on “Options” and turn on the recurring option and choose the transaction frequency.
- You may add/delete/modify any of your beneficiaries’ details through the payments to others page
- You can add a new beneficiary from the "Add New" button at the top of the page
- You can edit a beneficiary by clicking on the beneficiary then the "Edit" button
- You can delete a beneficiary by simply clicking on "Delete".
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