Yes, you need to have an account in order to get your loan disbursed. This will be used for paying the loan installments.
You can’t request during the application process. However, once your card is approved and issued, you can request up to four supplementary cards.
  1. Click on “Transfers” in the menu
  2. Choose “Transfer to your Accounts”
  3. Choose the source and destination accounts,
  4. Enter the desired amount,
  5. Click “Transfer”.
  1. Click on “Transfers” in the menu
  2. Choose “Transfer to your Accounts”
  3. Choose the source and destination accounts,
  4. Enter the desired amount,
  5. Click “Transfer”.
If your dues are in installments, the minimum amount to pay is the amount of the monthly installment plus any bank charge added.
In your physical application, you can opt for the credit shield and once the card is
approved, this service will be activated automatically.
If you don’t hear back, kindly contact the call center 19666 and they’ll check and inform you of the status of your application.
You can request to change your card through the call center or branch. The request will be processed within 3 to 5 working days.
The Higher Authentication access with OTP allows you to transfer funds outside your relation to other CIB clients or any worldwide accounts outside CIB.
The Higher Authentication access with OTP allows you to transfer funds outside your relation to other CIB clients or any worldwide accounts outside CIB.
CIB is always responsible for securing and overseeing your account. Proper authorization from the customer is required to allow CIB to process the transaction.

You can check your BONUS Points and redeem them through:

  • CIB BONUS points program website (bonus.cibeg.com)
  • CIB Call Center

For more information, click here

Enjoy the convenience of repayment through more than 200 branches and more than 300 cash deposit ATMs nationwide. Find your nearest deposit ATM here.
To register, all you’re going to need is your active debit or credit card and its PIN, then call 19666 and follow the steps.
By nature and for your own security, the One Time Passcode (OTP) is created to be used only once with every third party transfer.
  1. From Internet Banking Home Page
  2. Go to “Requests”
  3. Click on Change limit on supplementary credit card
  4. Fill in the form with your new limit.
By nature and for your own security, the One Time Passcode (OTP) is created to be used only once with every third party transfer.
  1. From Internet Banking Home Page
  2. Go to “Requests”
  3. Click on Change limit on supplementary credit card
  4. Fill in the form with your new limit.

To make your financial life easier, we have selected a talented and dedicated team of experts through whom all your banking transactions will be executed and well managed, including:

  • Dedicated Wealth Relationship Manager to guide you financially
  • Dedicated Wealth Service Officer to assist
  • Dedicated Wealth teller to help you avoid queuing
  • Dedicated 24/7 call center, 19847(VIP)
  • Dedicated and exclusive access to CIB Wealth centers and lounges
You can view the detailed information on the active EPP’s including the remaining balances, and tenors through the e-statement found in your Internet banking.

We care Our dedicated team is committed to meeting your needs
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