العربية

Submit a replacement request for card at the nearest CIB branch, then you will get a new card with the same balance as the old card. NB: replacement fees will be EGP 15.
We care Our dedicated team is committed to meeting your needs

Online

Chat with 'Zaki' our digital assistant to guide you through our products and services, or reach out on social media.

On the phone

For support, including emergencies such as cards closure or immediate critical feedback.

In branch

Our trained team of tellers and relationship managers are here to help you get the service you need. 

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