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Only CIB Primary cardholders enjoy free access.
Please visit your nearest CIB branch or call 19666.
  • Priority check-in at business class counters for EGYPTAIR flights
  • Additional free checked baggage allowance (weight and size limitations as per EGYPTAIR baggage policy) when flying with EGYPTAIR
  • 50% discount on last-minute business class upgrades at EGYPTAIR check-in counters (subject to availability)
  • 25% discount on EGYPTAIR seat selection; including first row & exit seats purchased through EGYPTAIR sales offices and call center only
  • 25% discount on pet fees on EGYPTAIR flights (purchased through EGYPTAIR sales offices and call center only)
  • 10% discount on international EGYPTAIR flights (purchased through EGYPTAIR sales offices only)
  • One free reservation change per ticket for reward tickets (tickets purchased using miles)
Contact your dedicated Plus Banker or call CIB call center at 19666 to get your service code.

By calling EGYPTAIR call center on 1717 or visiting any EGYPTAIR branch.

EGP100
No charges.
You can join Overseas Banking by opening an account with CIB and meeting eligibility criteria of CIB Wealth or CIB Plus.

You can receive a 15% discount on EGYPTAIR seat selection (including first row & exit seats) and pet fees, but only when purchased through EGYPTAIR sales offices and call centers.

In case you do not meet the customer segment criteria, the bank will re-allocate your account to the most suitable segment.
Yes, the supplementary cardholder can enjoy access to all lounges except EgyptAir lounges as it is exclusive for the primary cardholders only.

All travel benefits shall be activated once you earn your first CIB miles and credited to your EGYPTAIR portal noting that all travel privileges are for primary credit cardholders only.

If you don’t have your own FFN, once you apply for a CIB EgyptAir credit card, the
bank will create an FFN upon issuance of miles cards (Titanium or Platinum Egypt
Air cards).

You can redeem your miles on all EGYPTAIR Flights only. Miles can be used for reward tickets or upgrade tickets or excess baggage. For more information, please refer to EGYPTAIR’s call center on 1717.

Receive points by engaging with any of the highlighted products:

  • All CIB credit and debit cards (except CIB-EgyptAir Mileseverywhere cards and corporate cards)
  • Unsecured Personal Loans
  • Third party account transfers through the Internet Banking Service.

For more information, click here.

Please visit your nearest CIB branch or call 19666.
It’s the frequent flyer number that you use to collect miles when you travel on Star Alliance flights.

• Access to selected airport lounges for a new and easy digital experience with the MasterCard Travel Pass app.

•Collect 3 BONUS points for every pound spent wherever you shop and redeem them from the list of participating stores.

•You can issue up to 4 supplementary cards for free for family members.

•You can use your Platinum Credit Card anywhere in the world.

You can request to change your billing cycle for any card product through the call center or branch except cashback, World, World Elite, and EgyptAir cards. Here the active EPPs will be cancelled and the new card fees will be imposed. The request will be processed within 3 to 5 working days.
The eligibility for the fee waiver is determined by the bank policy and the refund could be 50% or 100% of the issuance fees except for World, World Elite, and EgyptAir cards. To get the refund, you need to activate your credit card within the first three months of issuance then the refund will be processed on the following month from activation. The refund is for the issuance fees only.
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Chat with 'Zaki' our digital assistant to guide you through our products and services, or reach out on social media.

On the phone

For support, including emergencies such as cards closure or immediate critical feedback.

In branch

Our trained team of tellers and relationship managers are here to help you get the service you need. 

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