Visit the nearest CIB branch with your national ID or passport to sign the activation form.
Yes, you can check your account numbers and IBANs through Phone Banking services and receive them via SMS on your registered mobile number.
  • Transfer to Own Account (Same & Cross)
  • Transfer to Other CIB (Same & Cross)
  • Transfer Outside CIB
  • Credit Card Settlement
  • Transfer to Own Account (Same & Cross)
  • Transfer to Other CIB (Same & Cross)
  • Transfer Outside CIB
  • Credit Card Settlement
Please ignore the message. This could happen when a customer tries to make a cardless deposit into your account through an ATM.
Each account has a unique IPN PIN across different apps
The money you will receive will be sent to your chosen default account.
To ensure your security, access to your account via CIB Online Banking will be locked after five consecutive unsuccessful attempts. You can have it unlocked by contacting our Call Center at 19666.

myCIB debit card will be linked to the customer account on the bank system also the customer embossing name will be inputted on the system. The embossing name is the name which will be printed on the customer card upon renewal.

If your direct debit account has sufficient funds on the due date, the payment will be processed automatically as the requested direct debit (5% or 100%).
Yes, you can have a notification appear on your Internet banking home page once you sign in if an account’s balance falls below or rises above a certain limit, this can be done through “Notifications” under the “Settings” tab where you can set up your rule.
If you cannot see one of your products when you log into your accounts, please send an e-mail to cib.customercareunit@cibeg.com with your product name and your username.

Those can be set either from:

  1. Click on the desired account that will be used as a source account in setting up the recurring or the forward dated transaction then click “View More”
  2. Go to the “Scheduled Transactions” tab
  3. Choose whether it is a transaction between your accounts or to a 3rd party
  4. Click on “Add New”
  5. Enter the details and confirm.

While performing a transfer, click on “Options” and turn on the recurring option and choose the transaction frequency.

Those can be set either from:

  1. Click on the desired account that will be used as a source account in setting up the recurring or the forward dated transaction then click “View More”
  2. Go to the “Scheduled Transactions” tab
  3. Choose whether it is a transaction between your accounts or to a 3rd party
  4. Click on “Add New”
  5. Enter the details and confirm.

While performing a transfer, click on “Options” and turn on the recurring option and choose the transaction frequency.

• In this case, the transaction would not be executed. Therefore, please make sure that the transaction required balance is available. • It is also advised to check your account regularly in order to ensure that such transactions are executed.
• In this case, the transaction would not be executed. Therefore, please make sure that the transaction required balance is available. • It is also advised to check your account regularly in order to ensure that such transactions are executed.
CIB checks will be reflected in the next working day.
You need to make sure that the mobile number used during registration is the same number registered to your accounts. If not, you might need to visit the bank and update your information. It could also be that your bank does not permit your account type to be listed on IPN.
Customers can utilize the cash on phone service in which the customer can request up to the full card limit to be transferred to the direct debit account and then repay this balance in an equal payment plan with normal interest rates. Please check the link for more info about the terms and conditions: https://cib.eg/z3j.
It is a calendar view for all transactions that took place in the past, present and other transactions that are configured to take place in the future such as forward or recurring transactions for a specific account or for all your accounts.

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