The application is available on the App Store for Apple devices and on Google Play for Android devices. Please search for the CIB Mobile Banking application in your store and download it.
For iPhone®:
- Navigate to the App Store
- Search for "CIB Mobile Banking"
- Select "Install" to download the application
For Android™:
- Navigate to the Google Play Store
- Search for "CIB Mobile Banking"
- Select "Install" to download the application
For a better user experience, we recommend that you use the application on a mobile device. You can access Internet Banking from your tablet’s browser.
For a better user experience, we recommend that you use the application on a mobile device. You can access Internet Banking from your tablet’s browser.
No, Online Card issuance fees are non-refundable.
You can join Overseas Banking by opening an account with CIB and meeting eligibility criteria of CIB Wealth or CIB Plus.
- Login to your Online Banking account
- Click on “Transfers” from the home page
- Choose the type of transfer you need to perform
- Click on “New Beneficiary”
- For an Inside CIB beneficiary, enter the account number or IBAN number
- For an outside transfer, enter all required beneficiary and bank details
- Choose “Save Beneficiary & Close”
- Create a nickname for the beneficiary, select the sending account, then click on “Save Beneficiary”
- Enter the OTP from your activated CIB OTP token app
- Beneficiary added successfully
- Log in to your Online Banking account
- Tap on “Add Icon (+)”, next to the “Loans” section
- Click on “Overdraft”
- Check the features and benefits of Overdraft, then click on “Apply Now”
- Choose type of Overdraft, the amount and the purpose of requesting an Overdraft
- Click on “Confirm”
- Review the Overdraft Summary
- Read the terms and conditions
- Check the box to agree to the terms and conditions
- Click on “Confirm”
- A success screen will appear with a unique reference number for your request
Once a username is set on the Internet Banking, it cannot be renamed.
Once a username is set on the Internet Banking, it cannot be renamed.
Based on instructions we have received; the Bank is required to stop all foreign currency transactions through the Smart Wallet Online Card. Please note that local currency transactions through the Smart Wallet Online Card are working normally.
No, you cannot link Meeza prepaid card to your internet banking.
- Log into your Internet or Mobile Banking account
- Click on the “Requests” tab
For Mobile Banking: Select “Statements & Documents” then “E-Statement Enrollment”
For Internet Banking: Select “E-Statement Enrollment”
- Choose “E-Statement Enrollment”
- Read the terms and conditions
- Check the box to agree to the terms and conditions
- Press “Submit”
- Press “Confirm” once the confirmation message appears
- Log into your Internet or Mobile Banking account
- Click on the “Requests” tab
For Mobile Banking: Select “Statements & Documents” then “E-Statement Enrollment”
For Internet Banking: Select “E-Statement Enrollment”
- Choose “E-Statement Enrollment”
- Read the terms and conditions
- Check the box to agree to the terms and conditions
- Press “Submit”
- Press “Confirm” once the confirmation message appears
- Log into your Mobile Banking app
- Go to “Login Settings” from your profile
- Tap on “Disable Fingerprint Login”.
- Log into your Mobile Banking app
- Go to “Login Settings” from your profile
- Tap on “Disable Fingerprint Login”.
- Log in to your Online Banking account
- Click on “Credit Cards” under “Cards” section on the home page
- Select the credit card that has a supplementary limit
- Choose the required supplementary credit card
- Click on “Change Credit Limit”
- Select the change limit type, either customer or total credit limit
- For a custom limit, enter the amount
- Click on “Continue”
- Check the box to agree to the terms and conditions, then click on “I Agree”
- Review the request summary, then click on “Confirm”
- Request submitted successfully
- Internal transfers (including own and other CIB credit card payment) executed during holidays and weekends will be instantly reflected on Internet Banking, considering that interest -if any- will be calculated starting next business day.
- External transfers executed during holidays and weekends will be processed on the next business day.
- Internal transfers (including own and other CIB credit card payment) executed during holidays and weekends will be instantly reflected on Internet Banking, considering that interest -if any- will be calculated starting next business day.
- External transfers executed during holidays and weekends will be processed on the next business day.
The Mobile Banking service is available outside Egypt. We recommend that you check your roaming coverage and charges prior to your travel date.
The Mobile Banking service is available outside Egypt. We recommend that you check your roaming coverage and charges prior to your travel date.
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