Customers can replace debit cards through contacting the call center on 19666 or visiting the nearest CIB branch.
Yes, customers can use debit cards abroad.
Yes, you can check your international spending limit for your credit card through Phone Banking.
Please visit your nearest CIB branch and provide required increase guarantee documents, such as income statement or new amounts in the form of a CD or TD, to assign increase limit request.
Please visit the nearest CIB branch.
Interest on cash withdrawal is calculated daily from the day of the transaction, with rates starting from 2.59% to 2.99%, depending on the card type.
- Log in to your Online Banking account
- Click on “Transfers" on the home page
- Select “Local" under "Transfer Types"
- Select “To a CIB Credit Card”
- Click on “New Beneficiary” if you don’t have a saved one
- Enter the beneficiary’s card number and his/her date of birth
- Alternatively, choose from an existing added beneficiary if you have one saved
- Choose the account you want to pay from
- Click on “update”
- Enter the amount
- Enter purpose and click on “Continue”
- Review the transaction summary
- Click on “Confirm”
- Enter the OTP from your activated CIB OTP Token app
- Card payment successful
- Log in to your Online Banking account
- Click on “Credit Cards” under “Cards” section on the home page
- Select the credit card
- Click on “Manage Direct Debit”
- Choose the direct debit account
- Choose the direct debit amount (5% minimum amount or 100% full amount)
- Click on “Continue”
- Review the request details, then click on “Confirm”
- Request submitted successfully
Yes, you must have the cost of the request fee and desired amount in your wallet before requesting a card.
There are three types of recurring fees on the card: a flat insurance fee charged
every month, a stamp duty fee, which is 0.05% of the highest due amount in the
last three months charged every quarter, and the card annual fee which is applied
every year in the next month after the card issuance anniversary. Other fees can
be applied upon certain events. You can check the full list of updated charges
here: https://cib.eg/4z1.
- Log in to your Online Banking account
- Click on “Credit Cards” under “Cards” section on the home page
- Select the credit card
- Click on “Limit Increase”
- Check the box to agree to the terms and conditions and click on “I Agree”
- Review the request summary, then click on “Confirm” button
- Request submitted successfully
The Mileseverywhere Titanium card offers a 5% discount on the base fare of international EGYPTAIR flights (excluding taxes). This discount is only available through EGYPTAIR sales offices.
Yes, as a primary cardholder, you can adjust the spending limit for the supplementary card
at any time through our call center.
For any new card, you’ll need to follow the steps for activation before setting the
PIN code on the ATM.
If the card didn’t get delivered within the expected time, please contact the bank’s
call center for an investigation with the courier.
You can set a spending limit for each supplementary card that is renewed monthly with
a minimum of EGP500 via the call center. The set limits are renewed by each statement
automatically.
You can request an online card with a limit of up to EGP 60,000 per day or EGP 200,000 per month. It can only be used on local websites and in local currency.
Unfortunately not. These types of cards are authorized by the company for deposit purposes only.
Depending on employment type, nature and the type of collateral, we have the following programs:
- Against cash collateral (certificates of deposit, savings accounts) in any of CIB branches.
- CIB’s payroll customers program.
- HR letter by the employer stating monthly net income, the date of hiring and title. Or, bank statement if self-employed.
- Program of Professionals: Doctors, Dentists, clinic owners, engineering consultants and legal accountants.
- Program of University Professors.
- Program for existing CIB account holders.
- Apply here
Please call call center on 19666 or visit your nearest CIB branch.
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