العربية

Yes, you can check the latest 5 movements on your account through the Phone Banking service.
Yes, you can stop your debit or credit card through Phone Banking by calling 19666.
Transfers via internet banking or swift cannot be done on Meeza prepaid card.
Yes, you can only use your online card on local websites (with local currency).
You can check the limits from “Daily Transfer limits” in the help center section on the Internet Banking.
You can check the limits from “Daily Transfer limits” in the help center section on the Internet Banking.

CIB's Mobile Banking App can be easily accessed on devices with the following hardware and software requirements:

  • Camera (rear-facing)
  • GPS
  • Apple® iPhone® iOS 9.0 and higher
  • Android TM-powered mobile devices with platform 6.0.0 and higher.

CIB's Mobile Banking App can be easily accessed on devices with the following hardware and software requirements:

  • Camera (rear-facing)
  • GPS
  • Apple® iPhone® iOS 9.0 and higher
  • Android TM-powered mobile devices with platform 6.0.0 and higher.
There are no fees to use the CIB Mobile Banking service. Data charges from your mobile service provider may apply. CIB is not responsible for these charges.
There are no fees to use the CIB Mobile Banking service. Data charges from your mobile service provider may apply. CIB is not responsible for these charges.
You can request through the online/mobile banking or contact the call center.
  1. Log into your Internet or Mobile Banking account
  2. Click on “Apply for products” tab
  3. Select “Book CD or TD”
  4. Choose type then select from the fields that appear accordingly
  5. Click “Next”
  6. Read the terms and conditions
  7. Check the box to agree to the terms and conditions
  8. Click “Confirm”

Note:

  • Customers with foreign currency loans cannot book CDs or TDs online and will have to visit a branch
  • TDs are booked the same day
  • CDs are booked the same day
  1. Log into your Internet or Mobile Banking account
  2. Click on “Apply for products” tab
  3. Select “Book CD or TD”
  4. Choose type then select from the fields that appear accordingly
  5. Click “Next”
  6. Read the terms and conditions
  7. Check the box to agree to the terms and conditions
  8. Click “Confirm”

Note:

  • Customers with foreign currency loans cannot book CDs or TDs online and will have to visit a branch
  • TDs are booked the same day
  • CDs are booked the same day
  1. Log into your Internet or Mobile Banking account
  2. Click on “Apply for products” tab
  3. Select “Book CD or TD”
  4. Choose type then select from the fields that appear accordingly
  5. Click “Next”
  6. Read the terms and conditions
  7. Check the box to agree to the terms and conditions
  8. Click “Confirm”

Note:

  • Customers with foreign currency loans cannot book CDs or TDs online and will have to visit a branch
  • TDs are booked the same day
  • CDs are booked the same day
  1. Log into your Internet or Mobile Banking account
  2. Click on “Apply for products” tab
  3. Select “Book CD or TD”
  4. Choose type then select from the fields that appear accordingly
  5. Click “Next”
  6. Read the terms and conditions
  7. Check the box to agree to the terms and conditions
  8. Click “Confirm”

Note:

  • Customers with foreign currency loans cannot book CDs or TDs online and will have to visit a branch
  • TDs are booked the same day
  • CDs are booked the same day
  • Single-use online cards will expire immediately after your first purchase or after 24 hours from the issuance date.
  • Multi-use online cards may be used for up to 3 transactions per month.
Yes, you can check the linked accounts on your debit cards through the Phone Banking service.
Yes, you can check your account numbers and IBANs through Phone Banking services and receive them via SMS on your registered mobile number.
Yes, you can check your international spending limit for your credit card through Phone Banking.
  • Log in to your Online Banking account.
  • Click on “Add Icon (+)” under the “Savings & Investments” section, or the “Investment Funds” section if you have existing funds, or from “Request Center”, then click on “Buy Investment Funds” button.
  • Once you select “Investment Fund” section, you will be directed to the risk profiling questionnaire.
  • Click on "Next” to start answering the risk profiling questionnaire.
  • Once you complete the risk profiling questionnaire, you will get your investment risk rating and a list of recommended funds based on your responses.
  • If you wish to select funds other than the recommended ones, please visit the nearest branch.
  • Select one of the recommended funds to subscribe, once you select the requested fund, you will see the fund’s features along with a “Learn More” button. By clicking “Learn More,” you will view the fund’s prospectus, updated fact sheet, and terms and conditions.
  • Select the type of purchase, whether by amount or by unit.
  • Select the account to be debited.
  • Read the terms and conditions.
  • Check the box to agree to the terms and conditions.
  • Check the box to agree to participate in the funds’ Shareholders Union.
  • Click on "Continue” to review the order summary.
  • Read the order summary.
  • Click on “Confirm” to submit your subscription order.
  • You will be directed to a confirmation page, where you can download the order receipt by clicking on “Download” button.
We care Our dedicated team is committed to meeting your needs

Online

Chat with 'Zaki' our digital assistant to guide you through our products and services, or reach out on social media.

On the phone

For support, including emergencies such as cards closure or immediate critical feedback.

In branch

Our trained team of tellers and relationship managers are here to help you get the service you need. 

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