The daily limits for all transaction types are as follows:
- Prime: EGP 5,000,000
- Plus: EGP 5,000,000
- Wealth: EGP 20,000,000
- Private: EGP 20,000,000
Public Section, no login required:
- Locate the nearest CIB branch and ATM, using Apple or Google maps navigation
- View the bank's social media links
- Contact CIB through e-mail or the call center
- View foreign exchange rates and the currency rate converter
- View Mobile Banking’s terms and conditions and FAQs.
Features requiring login:
- Account Details
- View your accounts, card details, loans, certificates of deposits and time deposits, and mutual funds’ balances
- You can check your statement history through Internet Banking
- Transfers between your own accounts
- Transfers to any CIB or other bank accounts, inside or outside Egypt (OTP Higher Authentication is required)
- Settle your credit cards
- Settle other CIB credit cards (OTP Higher Authentication is required)
- Charity payment (OTP Higher Authentication is required)
- Bank Requests
- Request new chequebooks
- Deactivate lost/stolen credit cards
- Dispute credit card transactions
- Change supplementary card limits
- Inquiries, suggestions and complaints
- Update contact information
- Token Activation
The Smart Wallet is free of charge. There are no monthly, annual, or maintenance fees for this service.
However, please keep in mind that there are separate fees for each transaction you make. For example, if you use your Smart Wallet to transfer money, issue online cards, and more, additional fees may apply.
You can also find the list of service fees on the Smart Wallet application when you click on “Services Information” from the menu.
Please see the price list below or visit the CIB website for more information.
Smart Wallet Price List:
| Service | Fees |
| Registration | Free |
| Renewal | Free |
| Cash-in (Deposit) ATM | Free |
| Cash-in (Deposit) Agent | Free |
| Cash-out – Agent | 1.5% (min. EGP 3) |
| Cash-out – ATM | 1% (min. EGP 3) |
| Send Money (person-to-person) |
On-us (to other CIB Smart Wallet users): EGP 1 Off-us (to non-CIB Smart Wallet users): 0.5% with max. EGP 15 The first transaction of the month is for free for a maximum of EGP 2,000. |
|
Bill payment
|
Applied consumer fees |
| Payment to Merchant | Free |
| Single Online Card Issuance | Fixed EGP 10 upon issuance |
| Multi-Use Online Card Issuance | Fixed EGP 15 upon issuance |
| Loading Smart Wallet from CIB linked card |
Online Banking: Free Debit Card: Free Credit Card: 2% from the transaction with minimum EGP 5, deducted from the credit card |
- Navigate to “Payments to Others”,
- Go to the beneficiary you want to edit and swipe right,
- Edit and delete buttons will appear
- Click on the required action.
- From Internet Banking Home Page
- “Money transfers”
- “Charity Payments”.
EGP 40* for amounts less than EGP 20,000.
*Fees are waived for Wealth, Exclusive Wealth and Private customers. For customers holding a Bedaya Savings Account or Easy Accounts, a fee of EGP 100 will be deducted on withdrawals from branches regardless of the amount, except for when a customer is requesting to withdraw because of closing their account.
- From Internet Banking Home Page
- “Money transfers”
- “Charity Payments”.
- Log in to your Online Banking account
- The "Related Accounts" section will appear on the home page with the related account names
- Click on “Switch”
- You will enter the related account mode, allowing you to act on behalf of the accessed related account and make third-party transfers using your main account's activated OTP.
- Regular authentication using username and password
- Strong password rules
- Higher Authentication for 3rd party transfers using the OTP.
- Session timeout.
- Regular authentication using username and password
- Strong password rules
- Higher Authentication for 3rd party transfers using the OTP.
- Session timeout.
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