T22 - System Status

Retail Channels

Live

Internet Banking

Live

Fully functional
Live

Mobile Banking App

Live

Fully functional
Live

OTP Services

Live

Fully functional
Live

Phone Banking (IVR)
Live
Fully functional
Live

Debit, Prepaid and Credit Card Services

Live

Fully functional
Live

Smart Wallet

Live

Fully functional
Live

ATMs

Live

Fully functional
Live

CIB Branches

Live

Fully functional
Live

InstaPay
Live
Fully functional
Live

Cards, Loans and Account Open forms

Live

Fully functional.
Live

Public Website Currency Converter

Live

Fully functional.

Corporate Channels

Live

CIB Business Online

Live

Fully functional
Live

Corporate Download Portal

Live

Fully functional
Live

Corporate Payment Services

Live

Fully functional
Live

EG-ACH

Live

Fully functional
Live

ATMs

Live

Fully functional
Live

POS

Live

Fully functional

Functions

Live

SMS Notifications

Live

Fully functional

Online

Chat with 'Zaki' our digital assistant to guide you through our products and services, or reach out on social media.

On the phone

For support, including emergencies such as cards closure or immediate critical feedback.

In branch

Our trained team of tellers and relationship managers are here to help you get the service you need.