Common Items

Customers can update their data from outside Egypt by going to the following link: https://www.cibeg.com/English/AboutCIB/Compliance/Pages/Know-Your-Customer.aspxDownload and print a KYC form, enter the appropriate information, and add your signature to the bottom of each page.Submit it to a CIB representative at any of our branches, or send it by mail to either your branch or to P.O. Box 2430 Al Ataba, marked with your branch name.
Yes.
  • Onsite ATMs: CIB debit cards are retained at branches for 5 days. CIB credit cards/non-CIB cards are retained for 1 day and both depend on card’s status on the OASIS system.
  • Offsite ATMs: Cards are collected by the Falcon team and delivered to the central vault.
• Checks in EGP take 2 working days, except for checks drawn on Arab investment and the Postal Authority & Nasser Social Bank

Services results

Any deposit made after 2 PM will take one full business day to process, according to deposited currency.
Please visits our CIB Careers site at https://www.cibeg.com/English/pages/careers.aspx
• Checks in EGP take 2 working days, except for checks drawn on Arab investment and the Postal Authority & Nasser Social Bank
  • Egyptians need a valid national ID or passport
  • Proof of employment
  • Proof of residence if your address differs from the address on your ID
  • In case the PA person has another nationality (88) in NID, they should bring their passport or birth certificate
  • If US nationality, the Indicia and FATCA process will be followed.
Visit the nearest CIB branch with your national ID or passport to sign the activation form.
  • You can update your address at your nearest CIB branch
  • Internet Banking
  • Through the Call Center from a registered mobile number.
  • You can update your mobile number at your nearest CIB branch
  • Internet Banking
  • Through the Call Center from a registered mobile number.
  • Onsite ATMs: CIB debit cards are retained at branches for 5 days. CIB credit cards/non-CIB cards are retained for 1 day and both depend on card’s status on the OASIS system.
  • Offsite ATMs: Cards are collected by the Falcon team and delivered to the central vault.
Should be done from a branch.
Yes.
Customers can update their data from outside Egypt by going to the following link: https://www.cibeg.com/English/AboutCIB/Compliance/Pages/Know-Your-Customer.aspxDownload and print a KYC form, enter the appropriate information, and add your signature to the bottom of each page.Submit it to a CIB representative at any of our branches, or send it by mail to either your branch or to P.O. Box 2430 Al Ataba, marked with your branch name.
• Yes, for collection only. Not for immediate credit and CIB does not sell.
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