Personal Banking FAQs

Required documents for opening a Savings Account:

• Age 16 to 21 years old: A valid national ID, university ID (in case the customer is a university student), and guardian’s proof of income
• Age 21 and above: 
  • A copy of your valid National ID, or valid passport for foreigners
  • Recent original utility bill (electricity or gas)
  • Proof of income
  • Proof of permanent address for foreigners

Required documents for opening a Current Account:

• Starting Age 21 years old;
  • Copy of your valid National ID, or valid passport for foreigners
  • Recent original utility bill (electricity or gas)
  • Proof of income
  • Proof of permanent address for foreigners

Required documents for opening a Bedaya Savings Account:

• Offered to new Egyptian customers only, starting age 16 years old
  • Valid National ID
  • Utility bill (only in the case that the customer chooses an address other than the ID address)

Required documents for opening a Minor Account:

• The Minor Account is a savings account that can be opened by the minor’s guardian (Natural/Legal) for minors up to the age of 21
  
  • Valid National ID for the guardian or valid passport for foreigners
  • Electronic birth certificate for the minor (or a valid National ID if the minor is 15 years old)
  • Proof of income for the guardian
  • Proof of permanent address for foreigners
  • Recent original utility bill (electricity or gas)
  • Appointment decree issued by the family prosecution (in case of legal guardian)

EGP 40* for amounts less than EGP 20,000.

*Fees are waived for Wealth, Exclusive Wealth and Private customers. For customers holding a Bedaya Savings Account or Easy Accounts, a fee of EGP 100 will be deducted on withdrawals from branches regardless of the amount, except for when a customer is requesting to withdraw because of closing their account. 

Make a deposit at a CIB branch or via ATM.

Card deposits are capped at EGP 100,000/day and card-less deposits are capped at EGP 20,000/day.

For existing CIB customers, you can book your certificate of deposit or time deposit easily through the Internet Banking service or Mobile Banking App.

For new customers, please visit the nearest branch to open an account and book your Certificate of Deposit or Time Deposit. Make sure to bring the following documents:

• Valid National ID or valid passport for foreigners
• Recent original utility bill (electricity or gas)
• Proof of income
• Proof of permanent residence for foreigners

• EGP Savers and Everyday Savers Account: EGP 20,000
• Foreign Currency Savers Account: USD/EUR/GBP 1,000
• EGP Classic Current Account: EGP 20,000
• Foreign Currency Classic Current Account: USD/EUR/GBP 1,000, for SAR/QAR/AED 1,000
• Bedaya Savings Account: No Minimum amount required
  
   

EGP 40* for amounts less than EGP 20,000.

*Fees are waived for Wealth, Exclusive Wealth and Private customers. For customers holding a Bedaya Savings Account or Easy Accounts, a fee of EGP 100 will be deducted on withdrawals from branches regardless of the amount, except for when a customer is requesting to withdraw because of closing their account. 

For existing CIB customers, you can book your certificate of deposit or time deposit easily through the Internet Banking service or Mobile Banking App.

For new customers, please visit the nearest branch to open an account and book your Certificate of Deposit or Time Deposit. Make sure to bring the following documents:

• Valid National ID or valid passport for foreigners
• Recent original utility bill (electricity or gas)
• Proof of income
• Proof of permanent residence for foreigners

Make a deposit at a CIB branch or via ATM.

Card deposits are capped at EGP 100,000/day and card-less deposits are capped at EGP 20,000/day.

• EGP Savers and Everyday Savers Account: EGP 20,000
• Foreign Currency Savers Account: USD/EUR/GBP 1,000
• EGP Classic Current Account: EGP 20,000
• Foreign Currency Classic Current Account: USD/EUR/GBP 1,000, for SAR/QAR/AED 1,000
• Bedaya Savings Account: No Minimum amount required
  
   

To learn more about the accounts fees and charges, please visit the fees and charges page.

Required documents for opening a Savings Account:

• Age 16 to 21 years old: A valid national ID, university ID (in case the customer is a university student), and guardian’s proof of income
• Age 21 and above: 
  • A copy of your valid National ID, or valid passport for foreigners
  • Recent original utility bill (electricity or gas)
  • Proof of income
  • Proof of permanent address for foreigners

Required documents for opening a Current Account:

• Starting Age 21 years old;
  • Copy of your valid National ID, or valid passport for foreigners
  • Recent original utility bill (electricity or gas)
  • Proof of income
  • Proof of permanent address for foreigners

Required documents for opening a Bedaya Savings Account:

• Offered to new Egyptian customers only, starting age 16 years old
  • Valid National ID
  • Utility bill (only in the case that the customer chooses an address other than the ID address)

Required documents for opening a Minor Account:

• The Minor Account is a savings account that can be opened by the minor’s guardian (Natural/Legal) for minors up to the age of 21
  
  • Valid National ID for the guardian or valid passport for foreigners
  • Electronic birth certificate for the minor (or a valid National ID if the minor is 15 years old)
  • Proof of income for the guardian
  • Proof of permanent address for foreigners
  • Recent original utility bill (electricity or gas)
  • Appointment decree issued by the family prosecution (in case of legal guardian)

To learn more about the accounts fees and charges, please visit the fees and charges page.

Required documents for opening a Savings Account:

• Age 16 to 21 years old: A valid national ID, university ID (in case the customer is a university student), and guardian’s proof of income
• Age 21 and above: 
  • A copy of your valid National ID, or valid passport for foreigners
  • Recent original utility bill (electricity or gas)
  • Proof of income
  • Proof of permanent address for foreigners

Required documents for opening a Current Account:

• Starting Age 21 years old;
  • Copy of your valid National ID, or valid passport for foreigners
  • Recent original utility bill (electricity or gas)
  • Proof of income
  • Proof of permanent address for foreigners

Required documents for opening a Bedaya Savings Account:

• Offered to new Egyptian customers only, starting age 16 years old
  • Valid National ID
  • Utility bill (only in the case that the customer chooses an address other than the ID address)

Required documents for opening a Minor Account:

• The Minor Account is a savings account that can be opened by the minor’s guardian (Natural/Legal) for minors up to the age of 21
  
  • Valid National ID for the guardian or valid passport for foreigners
  • Electronic birth certificate for the minor (or a valid National ID if the minor is 15 years old)
  • Proof of income for the guardian
  • Proof of permanent address for foreigners
  • Recent original utility bill (electricity or gas)
  • Appointment decree issued by the family prosecution (in case of legal guardian)

You can activate a debit or credit card through the following:

1. Call the CIB Call Center at 19666
2. Use CIB's Interactive Voice Response
3. Through SMS

- For Debit Cards: please send an SMS to 1491 from registered Egyptian mobile number with 01 followed by first 6 digits & last 4 digits of the debit card number
- For Credit Cards: Please send an SMS to 1491 from registered Egyptian mobile number with 02 followed by last 4 digits of the credit card number

You can activate a debit or credit card through the following:

1. Call the CIB Call Center at 19666
2. Use CIB's Interactive Voice Response
3. Through SMS

- For Debit Cards: please send an SMS to 1491 from registered Egyptian mobile number with 01 followed by first 6 digits & last 4 digits of the debit card number
- For Credit Cards: Please send an SMS to 1491 from registered Egyptian mobile number with 02 followed by last 4 digits of the credit card number