You can request to issue up to four supplementary cards for free. A replacement fee is
applied normally.
There are no application fees. The issuance fees is only applied on the new cards
after activation.
No, there are no fees associated.
There are no fees to use the CIB Mobile Banking service. Data charges from your mobile service provider may apply. CIB is not responsible for these charges.
There are no fees to use the CIB Mobile Banking service. Data charges from your mobile service provider may apply. CIB is not responsible for these charges.
Yes, the international spending limit is set based on the card type and resets every
30 days. More details on the limits with examples are available in the following
link: https://cib.eg/4z1.
- If your CD/TD is pledged as collateral for a credit facility on the full amount, you will not be able to redeem it.
- If your CD/TD is pledged partially as collateral, only the free (unpledged) portion will be available for partial redemption.
There are no required fees to enroll in CIB Private.
For related inquiries, please contact the call center at 19666.
You can view it over the Mobile Banking app/ Internet Banking or contact our Call Center at 19666.
No. All new MyCIB debit cards will be issued nameless by default. The name will appear on the card upon renewal.
Yes, if the school or college is listed on a CIB ATM, or if the school or college has a POS.
Only CIB Primary cardholders enjoy free access.
Yes, for debit/credit cards activation, call 19666 from your registered phone number and select the “Activation Option”. Enter the card number you want to activate and your national ID card number, and follow the steps.
No, you can view your active cards only. You can easily activate your card through IVR or SMS.
Yes, you can activate renewed cards through CIB Online Banking services, for credit cards please activate renewed cards through SMS services or the nearest ATM.
Yes, all new cards could be activated through CIB Online Banking services.
Yes, all supplementary related cards can be activated using CIB Mobile Banking.
Yes, in very exceptional cases. Individuals with power of attorney or those who
are deaf or have disabilities that prevent them from using the standard activation
channels (SMS & IVR) may request to activate the card through the branch.
The primary cardholder only can activate his supplementary cards using the
standard activation channels using his registered mobile number.
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