For related inquiries, please contact the call center at 19666.
You can view it over the Mobile Banking app/ Internet Banking or contact our Call Center at 19666.
No. All new MyCIB debit cards will be issued nameless by default. The name will appear on the card upon renewal.
Yes, if the school or college is listed on a CIB ATM, or if the school or college has a POS.
Yes, for debit/credit cards activation, call 19666 from your registered phone number and select the “Activation Option”. Enter the card number you want to activate and your national ID card number, and follow the steps.
Yes.
- Renewed credit cards can be activated through CIB Online Banking services.
- Renewed debit cards can be activated through SMS services or at the nearest CIB ATM.
To activate your cards, please follow the steps below:
- Log in to your CIB Online Banking account.
- Select "Credit/Debit Cards" under the “Cards” section on the home page, or from the “Request Center” by clicking on “More” under the services bar.
- Choose the required card.
- Enter the expiry date of the card.
- Check the box to confirm that you have received the physical card.
- Click on “Continue”.
As a second authentication factor, enter the OTP sent to your registered mobile number
Yes, all new cards could be activated through CIB Online Banking services.
Yes, all supplementary related cards can be activated using CIB Mobile Banking.
Yes, in very exceptional cases. Individuals with power of attorney or those who
are deaf or have disabilities that prevent them from using the standard activation
channels (SMS & IVR) may request to activate the card through the branch.
The primary cardholder only can activate his supplementary cards using the
standard activation channels using his registered mobile number.
Yes, you can add your card over Apple Wallet through the CIB Mobile Banking App even before receiving the physical (plastic) card or activating it. This enables you to start using Apple Pay immediately for contactless payments, online purchases, and in-app transactions for applications that support Apple Pay without waiting for the plastic card.
Once the campaign plan is activated, neither the tenor nor the interest rate can be
adjusted.
You can set a spending limit for each supplementary card that is renewed monthly with
a minimum of EGP500 via the call center. The set limits are renewed by each statement
automatically.
Without clear regular income proof, you can apply but with collateral such as
a certificate of deposit as a guarantee. Please visit your nearest CIB branch to
inquire about the detailed requirements.
Yes, you can apply through the following link https://cib.eg/jm9
Yes, the service is available for joint accounts(and/or). One primary Debit Card can be issued for each signatory. The issued card will be labeled with the first and second name.
Yes, the service is available for minor accounts. For minor accounts under 7 years old, issued card will be labeled with the guardian’s name and for minors over 7 years old, the customer will choose whether to be labeled with the guardian’s name or minor’s name.
Yes, the service is available for all account types. Please follow steps below:
- Log in to your CIB Online Banking account
- Select “Accounts” from the home page or from the “Request Center” by clicking on “More” under the “Services” menu, then select “Issue a Debit Card”
- Choose the required account to be linked to the new card
- Choose the name which will be printed/labeled on the card
- Check the box to agree to the Terms and Conditions, then click on “Continue”
- Review all data, then click on “Confirm”
- As a second factor of authentication, enter the OTP sent to your registered mobile number
Yes, you can have a notification appears on your home page once you sign in if an account’s balance falls below or rises above a certain limit, this can be done through “Notifications settings ” in profile settings from home page .
Customers can use the credit card and pay in installments with zero interest through one of the merchants in the below link.
For merchants with zero interest installments, please click here.
Displaying 21-40 of 646 results